Incomplete Installation and Missing Files Specific to My Epic Creator Account Preventing Proper Use of Fortnite and UEFN Since October 2023

PledgedRanger
Sat, 04 Jan 2025 23:04:40 +0000
Issues and Bug Reporting

Summary

Install Epic Games Launcher, Fortnite, and Unreal Editor for Fortnite (UEFN) on a clean, updated Windows installation.
Launch UEFN and attempt to load or create a project.
Observe persistent errors related to missing plugins, assets, directories, and files not being installed.
Errors include:
Failed to load packages: Missing files or paths not synced to disk.
Directory errors: Missing required directories and folders that Fortnite/UEFN should install.
Dependency errors: Plugins and game features failing to load or transition.
Validation failures: Files fail to copy into AppData or required directories.
Account-specific publishing issues: Publishing results in corrupted maps, failure to push changes, or kicks back to the lobby.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Stability

Steps to Reproduce

Install Epic Games Launcher, Fortnite, and Unreal Editor for Fortnite (UEFN) on a clean, updated Windows installation.
Launch UEFN and attempt to load or create a project.
Launch session on any map “connect to platform” on a nintendo switch, ps4, or any console, get the log “successfully cooked” wrongfully; however the console is kicked back to lobby and cannot join the session. Team Members unable to join edit session kicked back to lobby.
Inability to join a session in the editor at all.
Public published maps cannot be joined at all with matchmaking errors (tested with many friends and none are able to join my maps)

Observe persistent errors related to missing plugins, assets, directories, and files not being installed.
Errors include:
Failed to load packages: Missing files or paths not synced to disk.
Directory errors: Missing required directories and folders that Fortnite/UEFN should install.
Dependency errors: Plugins and game features failing to load or transition.
Validation failures: Files fail to copy into AppData or required directories.
Account-specific publishing issues: Publishing results in corrupted maps, failure to push changes, or kicks back to the lobby.

Expected Result

Successful installation and functioning of all required game assets, plugins, and directory configurations.
All necessary directories and folders created during installation.
No missing files or corrupted projects.
Ability to push map changes, publish, and work seamlessly without crashes or errors.

Observed Result

Persistent Errors in Logs:

LogGameFeatures: Error: Game feature ‘STW_Sounds’ transition failed.
LogDirectoryWatcher: Warning: Failed to begin reading directory changes for C:/Program Files/Epic Games/Fortnite/FortniteGame/Plugins/…
LogPackageName: Skipped package /Game/Effects/Niagara/… does not exist either on disk or in iostore.
LogOutputDevice: Error: === Handled ensure === Ensure condition failed: false Module Size mismatch.
Missing Files and Directories:

Missing directories such as:
/Game/Effects/Niagara/Emitters/Water/DropsEffect/
/Game/Effects/Niagara/Modules/Water/
/Game/Effects/Niagara/Emitters/Water/Bubbles/
Missing files such as:
/Game/Effects/Niagara/Emitters/Water/DropsEffect/FN_Water_Drops_SnapToSurface.uasset
/Game/Effects/Niagara/DynamicInputs/Random/FN_RandomVectorInCone.uasset
Directory watcher fails to read paths, indicating missing installations:
C:/Program Files/Epic Games/Fortnite/FortniteGame/Plugins/GameFeatures/…
Failed Plugins and Dependencies:

Plugins such as STW_MapPickupDisplay, STW_Quests, STW_Environments, and others fail to load or transition, with errors like:
GameFeaturePlugin.StateMachine.Registering.Plugin_Missing_GameFeatureData
Account-Specific Corruption:

Publishing projects often results in errors like:
Failed to push changes
Editor not connected
Corrupted maps and disappearing assets after updates, even with fresh installations.
Critical Errors from Logs:

Stack Trace Failures: OutputDevice errors with call stack indicating critical installation mismatches.
Module Size Mismatches: Errors indicating that required modules are not installed or corrupted.
Failed Asset Validations:

Validation failures during installation:
Failed to load referencer to validate it: Failed to copy package file to C:/Users/…/AppData/Local/…

Platform(s)

PC (Windows 10 and Windows 11)
Nintendo Switch
PlayStation 4
PlayStation 5

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Additional Notes

Severity of the Issue:

I have been battling these issues relentlessly since October 2023, and Epic Games has not provided any meaningful support or resolution. Despite submitting numerous tickets, providing detailed descriptions of the errors, and spending countless hours reinstalling, verifying files, and troubleshooting, I have received no response or effective resolution from Epic Games support.

This level of neglect has caused severe stress, as I am unable to work effectively as a Creator. It feels as though my account has been intentionally roadblocked or overlooked. The lack of support is unprofessional, discriminatory, and unacceptable, especially for someone participating in the Creator program.

The fact that Epic Games Launcher fails to install a complete version of Fortnite and Unreal Editor for Fortnite specifically for my Creator account is not only a technical problem but a major disruption to my work as a Creator. Despite numerous attempts to resolve this issue through reinstalls, verifying files, and contacting support, Epic Games has not provided a solution. This issue has persisted since October 2023, creating insurmountable roadblocks in my ability to work as a Creator forcing me to not be able to enjoy anything from Epic Games due to incomplete installation of Epic games softwares as a whole only on my account.

Immediate Resolution:

Fix the missing files, plugins, and dependencies tied to my account.
Investigate backend corruption or misconfigurations causing these errors.

Alternative Solution:

If resolving my account is not feasible, help me create a new account linked to my Social Security Number and transfer my Creator status to this new account.

Acknowledgment and Accountability:

Acknowledge the delay and lack of support over the past year.
Provide transparency on what went wrong and ensure these issues do not recur.

Logs: Thousands of lines of errors are attached, showing missing files, missing directories, and validation failures.
Screenshots: Included detailed examples of directory errors, missing assets, and validation failures.

Urgency: This issue has persisted for over 15 months, and the lack of response from Epic Games has only exacerbated the problem. This is a critical roadblock preventing me from contributing to the Creator program and must be escalated immediately.

Testing with a new account: Testing with a different Epic Games account shows reduced issues, further confirming that the problem is tied to my current account on Epic’s backend.
Impact on Workflow: These issues prevent me from developing or publishing maps, significantly affecting my ability to contribute as a Creator.

11 posts - 6 participants