Unreal Engine website infinitely redirects when approving Metahuman early access

anonymous_user_57d62236
Thu, 24 Jun 2021 05:35:13 +0000
Character & Animation

I tried asking this question to Epic’s main support via their ticket system but they just immediately closed my ticket and told me to ask here, but there’s no website bug section so apologies if this is the wrong place, as I could not find any other section for web issues.

I have applied for access to MetaHuman on Unreal’s website with my Epic account. It says “Your access to MetaHuman Creator is confirmed. Stand by while we redirect you.” It redirects me to the same page in an infinite loop several times a minute. I am on Windows 10 64bit. This happens both in Firefox and Microsoft Edge AND Chrome, and I tried both with my VPN on and VPN off, both regular browsing and incognito. The loop continues infinitely in all combinations. Can anybody tell me how to actually access MetaHuman or to make this redirect function properly?

Thank you.

14 posts - 14 participants