Ark Crashing (Unreal Engine is exiting due to D3D device being lost)

Jennifer Blades
Thu, 26 Apr 2018 19:22:34 +0000
Platform & Builds

Hey There,

I have gone to the steam fourms to ask advice, and so I’m just coming here to get a full understanding of the issue that I am having with ark. Recently I took my computer in and it was wiped and updated to Windows 10, when I brought it home I reinstalled Ark and kept getting this error:
LowLevelFatalError [:file:D:\build\pc\engine\source\runtime\windows\D3D11RH\private\D3D11Util.cpp] [line:176] Unreal Engine is exiting due to D3D device being lost

Some have mentioned that this is a Unreal Engine issue, I have tried everything to get it working or bandaid it but nothing seems to work.
Computer Specs:
AMD Radeon ™ RX 480
Software Version: 18.3.4
Windows: 10
CPU Type: AMD FX™ - 8320 Eight-Core Processor

Looking for any help or suggestions that people can offer? Thanks
Jenny

2 posts - 1 participant