Payment issue

EdiliziaSistemas
Mon, 01 Sep 2025 21:10:01 +0000
Feedback & Requests

Hello!
I’m from Argentina, and I’ve been trying to pay my TwinMotion Cloud license with my credit card, but it’s not working. I called VISA and they told me it was an issue with the EpicGame platform because the pending approval amounts were $0. I had the same issue last year and someone from support helped me. This time, they ask me to upload a topic here in the forum.

(I’ve already added a payment method several times, and all the attempts were $0 in the credit card)

Could anyone help me? Thanks in advance.

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