App doesn't work on old phones

Sntfon100
Sat, 23 Nov 2019 19:09:53 +0000
Platform & Builds

So I have 2 phones, one is Galaxy S6 and the second is Galaxy A30.
My app game is in a closed alpha state in the google play store, when I open the link to my app with the S6 I get the message “Your device isn’t compatible with this version” instead of the green download button.
But with the A30 everything is normal.
I packaged the game using SDK 28, and checked the option to package game data inside apk (so there’s no separate .obb file) also I checked “Support armv7” and “Support arm64”.

Can someone tell me why this is happening and perhaps how to fix it so it’s available on most phones?

2 posts - 1 participant