World Creator 2 - A Procedural Terrain and Landscape Generator for Unreal Engine

[mid_gen]

@nanthrox

Well, I never meant to threaten anybody - maybe my English is not good enough to explain what exactly I mean. The customer told us, that he wants a refund due not accepting the EULA. He was not accepting several points like “Copyright” and also the per user license. So if someone does not accept such things, then I have to assume that he/she plans to do unlawful things with our product.

That is why I have passed this to our lawyer - hopefully this is clear now. We have no issues in changing things - THAT is what we do anyways, all day. Customers have issues, suggestions and ideas and we are taking care of them.

It would be unprofessional to say: “Hey, no problem - we just change the EULA to whatever you want. You do not respect our Copyright? You want an official agree to break the Software or even to sell it on your own under your own trademark?”

Your customer hasn’t asked you to change your EULA. He has 100% **COMPLIED **with your EULA by **not using the software **and informing you that he does not agree with it’s terms and is requesting a return of the software.

I suggest you get your lawyer to give you some advice here as **you **are in the wrong.

Quite apart from your inability to understand your own EULA, your customer service is a disgrace. Why are you continuing to drag your company and your product’s name through the mud? Jeez.