# Why EpicGames Launcher kill my network conection?

**URL:** <https://forums.unrealengine.com/t/why-epicgames-launcher-kill-my-network-conection/373144>\
**Category:** Multiplayer & Networking\
**Tags:** Networking, unreal-engine, UE4, question\
**Created:** [October 12, 2016, 4:34pm UTC](https://forums.unrealengine.com/t/why-epicgames-launcher-kill-my-network-conection/373144 "2016-10-12T16:34:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AikoVis](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@AikoVis](https://forums.unrealengine.com/u/AikoVis)\
**Post date:** [October 12, 2016, 4:34pm UTC](https://forums.unrealengine.com/t/why-epicgames-launcher-kill-my-network-conection/373144/1 "2016-10-12T16:34:23Z")

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We work in a small team with just 4 pcs. We use a unique account to share asset and model from the market.

But every time we use the Epic Games launcher, our network becomes slow and we can’t just download new version or asset on market. We search and try a lot of thing before to post this message but now, we need help.

I try this

[https://epicgames.desk.com/customer/portal/articles/2293545-the-download-gets-stuck-at-a-certain-percentage-and-will-not-progress-when-attempting-to-download-content-from-the-epic-games-launcher?b\_id=9729](https://epicgames.desk.com/customer/portal/articles/2293545-the-download-gets-stuck-at-a-certain-percentage-and-will-not-progress-when-attempting-to-download-content-from-the-epic-games-launcher?b_id=9729)

I try this

> **[Launcher ignores -http=wininet when startpage is not marketplace](https://forums.unrealengine.com/questions/286774/launcher-ignores-httpwininet-when-startpage-is-not.html)**
>
> Engine Version: 4.10 on branch master(08.19.2015) Only occures when the editor starts the launcher itself! I noticed that the Epic Games Launcher seems to ignore the -http=wininet command when it is started in the standard community tab. If it...

I follow most of this

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — ue4community.wiki! You will be able to find content from the official...

But nothnig change… It’s really strange and kill the experience with Unreal.

Can you help us to resolve this?

Thanks in advance

Nicolas

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**Author:** ![Sean\_Flint](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Sean\_Flint](https://forums.unrealengine.com/u/Sean_Flint)\
**Post date:** [October 14, 2016, 12:50pm UTC](https://forums.unrealengine.com/t/why-epicgames-launcher-kill-my-network-conection/373144/2 "2016-10-14T12:50:04Z")

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Hello,

Sorry to hear that you’re having an issue with your Launcher. We’ve recently modified our support process for Launcher issues, so please visit [http://help.epicgames.com/](http://help.epicgames.com/)

On the site, you should see articles containing troubleshooting information (which it looks like you’ve already spent some time looking into), but you’ll also see an Email Us button on the side of the page. Click that button to get in touch with one of our support staff.

Have a great day