Why does launcher crash on downloads

My launcher keeps crashing when either trying to update the games i have on it (paragon & unreal tournament), or when trying to reinstall them (which i had to do after uninstalling and reinstalling the launcher, in an attempt to get it working again).

A reinstall of the launcher clearly didnt solve the problem. I recently updated the launcher today, assuming it would resolve the issue, but it persisted. I verified both the programs i had installed to make sure that the directories hadnt become corrupted.

As such, i am out of ideas as to where to proceed from here.

Any insight would be much appreciated.

NOTE: Currently running windows 7 64-bit.

Me too :frowning:

Hi Mr_Azz,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!