Hi azrai,
We aren’t intentionally blocking Malaysia and we aren’t aware of any issues at the moment, however we would like additional information from you to try to determine what the problem is you are facing.
Can you please send an email to our accounts team at and include the following information:
- Explanation of the issues you are facing, and the country you live in.
- The exact error message you are receiving on the website.
- Debug logs from the Epic Games Launcher, information on gathering these logs can be found here: A new, community-hosted Unreal Engine Wiki - Announcements - Epic Developer Community Forums
Thanks!