When i try to open up a blueprint editor it turns white.

1: I just got the most recent version of my graphics software just now, and installed it.
still has the white when i try to open up, blueprints.
2: I have never had to install service pack 1, and the engine 4.8 worked perfectly before.
Could there be any other possible explnations? Or solutions to fix this, issue?
Thank you for the time you’ have put into answer this question by the way.