When i installed unreal engine and then try to run on my laptop it says that "This installation package is not supported by this processor type. Contact your product vendor." I have a window 8.1 and windows 7 laptop

when i installed unreal engine and then try to run on my laptop it says that “This installation package is not supported by this processor type. Contact your product vendor.” I have a window 8.1 and windows 7 laptop

just as a crazy question im gonna throw out there, is your os 64bit?

no its 32 bit but my 8.1 laptop should be able to download it

No its 32 bit but my 8.1 laptop should be able to download it

Hi navdhit,

You must be using a 64-bit operating system in order to install either the Launcher or the Editor.

Here is what we recommend:

  • Desktop PC with Windows 7 64-bit or a Mac with Mac OS X 10.9.2 or later

  • 8 GB RAM

  • Quad-core Intel or AMD processor

  • DX11 compatible video card

Cheers,

TJ

thanks i got it