# Website breaking/ account compromised  

**URL:** <https://forums.unrealengine.com/t/website-breaking-account-compromised/2842961>\
**Category:** Debugging, Optimization, & Profiling\
**Tags:** unreal-engine\
**Created:** [October 20, 2026, 5:58pm UTC](https://forums.unrealengine.com/t/website-breaking-account-compromised/2842961 "2026-10-20T17:58:55Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![FormalOcelot5491](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@FormalOcelot5491](https://forums.unrealengine.com/u/FormalOcelot5491)\
**Post date:** [October 20, 2026, 5:58pm UTC](https://forums.unrealengine.com/t/website-breaking-account-compromised/2842961/1 "2026-10-20T17:58:55Z")

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### What Type of Bug are you experiencing?

URGENT: Your main support website (`://epicgames.com`) is entirely broken and permanently loops me back to the homepage on all devices, completely blocking me from submitting a compromised account ticket. My main account was hacked on September 21. The hacker changed my email and unlinked my PSN. I am logged into this temporary account and desperately need an Account Security agent to email me at this Gmail address so I can provide my PlayStation purchase receipts and recover my account I didn’t make a gmail change in September 21st nor do i live in phoenix”

 ![IMG_5355](https://d3kjluh73b9h9o.cloudfront.net/original/4X/5/f/5/5f5a5c92df6fc6e44286af2026044032c2726d78.png)

 ![IMG_5356](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/8/f/78ff38d5e3e83b26ad0e595058040edaedffe7fc.png)