# \[URGENT\] Island passing "MATCHMAKING ERROR #1" when trying to queue. **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** open, fortnite-creative, unreal-editor-for-fortnite, fortnite\ **Created:** [December 11, 2025, 8:18pm UTC](https://forums.unrealengine.com/t/urgent-island-passing-matchmaking-error-1-when-trying-to-queue/2684252 "2025-12-11T20:18:20Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Kiriousaurus](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/kiriousaurus/32/740463_2.png) [@Kiriousaurus](https://forums.unrealengine.com/u/Kiriousaurus)\ **Post date:** [December 11, 2025, 8:18pm UTC](https://forums.unrealengine.com/t/urgent-island-passing-matchmaking-error-1-when-trying-to-queue/2684252/1 "2025-12-11T20:18:20Z")
### Summary My island, which was converted from 1.0 back when UEFN released, is passing this error occasionally when trying to queue in. Some days, I cannot queue in at all, as it consistently gives this error. I’ve had this issue on two islands before, one of which an island converted from 1.0, and another just a 1.0 island ( [Two islands passing "Matchmaking Error #1 (player.queueing\_failure.208)" when attempting to play them.](https://forums.unrealengine.com/t/two-islands-passing-matchmaking-error-1-player-queueing-failure-208-when-attempting-to-play-them/1955079)) This is urgent, as I’ve been working on a MASSIVE complete overhaul this year, and it will be releasing next Friday - and I do not want to risk the game being DOA. I have tried getting answers to this in the past, but nobody was able to figure out the cause. ### Please select what you are reporting on: Creative ### What Type of Bug are you experiencing? Matchmaking ### Steps to Reproduce 1. Enter this island code: 8025-5133-5479 2. Attempt to queue in (I usually try on NA-East) ### Expected Result You should enter the Island with no issues. ### Observed Result You cannot enter the Island, as it quickly passes “MATCHMAKING ERROR (#1)”. Sometimes it will ONLY pass this error. Occasionally it also says “(player.queueing\_failure.208)” at the end of the message. ### Platform(s) PC, maybe other platforms. On the other Islands I had this issue with, it would also happen on an Xbox One S. ### Upload an image ![image.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/3/9/739f962cbf09d9da8f892a30e38ab8151c7e8aef.png) ### Additional Notes This will also happen on private, un-published island codes for the island. ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [December 15, 2025, 6:10pm UTC](https://forums.unrealengine.com/t/urgent-island-passing-matchmaking-error-1-when-trying-to-queue/2684252/3 "2025-12-15T18:10:46Z")
HI @Kiriousaurus 🙂 We are unable to reproduce this here, could you send us over your logs? > [@How to get your Fortnite logs](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382): > > At times, we will ask you to send us your logs when you’re having an issue in UEFN. Here is how to do that: UEFN Logs Exit Fortnite. Click on Start or press the Windows Key + R. Type \AppData\Local\UnrealEditorFortnite\Saved\Logs and press Enter. Zip your Logs folder and attach the zip file to your reply. To find UEFN Logs while working in UEFN: Click “Output Log” at the bottom of the window. Click on “Setting” at the top right of the window Click “Open Source Location” Zip your Logs folder… ---
**Author:** ![Kiriousaurus](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/kiriousaurus/32/740463_2.png) [@Kiriousaurus](https://forums.unrealengine.com/u/Kiriousaurus)\ **Post date:** [December 16, 2025, 12:41am UTC](https://forums.unrealengine.com/t/urgent-island-passing-matchmaking-error-1-when-trying-to-queue/2684252/4 "2025-12-16T00:41:03Z")
Hey Flak! Thanks for getting back with me! It should have happened in either one of these two logs files: [FortniteGame-backup-2025.12.09-22.12.57.log](https://forums.unrealengine.com/uploads/short-url/rCvHNikjr2ZzWurpiVEILMt78vz.log) (14.1 MB) [FortniteGame-backup-2025.12.09-21.26.54.log](https://forums.unrealengine.com/uploads/short-url/mJzCRJaNkrfgUsALMTE7P5sBvCu.log) (17.8 MB) ---
**Author:** ![Kiriousaurus](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/kiriousaurus/32/740463_2.png) [@Kiriousaurus](https://forums.unrealengine.com/u/Kiriousaurus)\ **Post date:** [December 16, 2025, 12:42am UTC](https://forums.unrealengine.com/t/urgent-island-passing-matchmaking-error-1-when-trying-to-queue/2684252/5 "2025-12-16T00:42:19Z")
And here’s one from last year where it happened as well: [FortniteGame.log](https://forums.unrealengine.com/uploads/short-url/iPBLDkHfbplfiPLtZXCJZnjLEqq.log) (2.5 MB) ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [December 16, 2025, 1:39pm UTC](https://forums.unrealengine.com/t/urgent-island-passing-matchmaking-error-1-when-trying-to-queue/2684252/6 "2025-12-16T13:39:19Z")
Thank you, Kiri! ---
**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\ **Post date:** [December 16, 2025, 2:30pm UTC](https://forums.unrealengine.com/t/urgent-island-passing-matchmaking-error-1-when-trying-to-queue/2684252/7 "2025-12-16T14:30:20Z")
The status of FORT-1033015 changed to ‘Needs Triage’. We’ve confirmed the issue and it’s waiting to be assigned to someone to fix it. ---
**Author:** ![Kiriousaurus](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/kiriousaurus/32/740463_2.png) [@Kiriousaurus](https://forums.unrealengine.com/u/Kiriousaurus)\ **Post date:** [December 17, 2025, 1:16am UTC](https://forums.unrealengine.com/t/urgent-island-passing-matchmaking-error-1-when-trying-to-queue/2684252/8 "2025-12-17T01:16:10Z")
Thanks to you as well, Flak! ---
**Author:** ![RMCFN](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@RMCFN](https://forums.unrealengine.com/u/RMCFN)\ **Post date:** [December 18, 2025, 8:41pm UTC](https://forums.unrealengine.com/t/urgent-island-passing-matchmaking-error-1-when-trying-to-queue/2684252/9 "2025-12-18T20:41:06Z")
Same issue every time I try to join my party on the private version ---
**Author:** ![Snowfall\_Jaden](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/snowfall_jaden/32/1064006_2.png) [@Snowfall\_Jaden](https://forums.unrealengine.com/u/Snowfall_Jaden)\ **Post date:** [January 3, 2026, 12:06am UTC](https://forums.unrealengine.com/t/urgent-island-passing-matchmaking-error-1-when-trying-to-queue/2684252/10 "2026-01-03T00:06:44Z")
Same issue here: [Matchmaking errors](https://forums.unrealengine.com/t/matchmaking-errors/2668351) ---
**Author:** ![Astrotronic](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/astrotronic/32/1194566_2.png) [@Astrotronic](https://forums.unrealengine.com/u/Astrotronic)\ **Post date:** [January 5, 2026, 4:57pm UTC](https://forums.unrealengine.com/t/urgent-island-passing-matchmaking-error-1-when-trying-to-queue/2684252/11 "2026-01-05T16:57:39Z")
Hi All, Please consider sharing your Matchmaking Settings. ![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/a/f/9/af9b56cf9d2c5e92789d4cd543e5c219c7be8ec7.png) ---
**Author:** ![system](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/1/3/713c9d3f58553f0de89543d76a8a3a2779dc9fa4.png) [@system](https://forums.unrealengine.com/u/system)\ **Post date:** [June 9, 2026, 8:19pm UTC](https://forums.unrealengine.com/t/urgent-island-passing-matchmaking-error-1-when-trying-to-queue/2684252/12 "2026-06-09T20:19:07Z")
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