# Unreal Marketplace - Challenge Captcha is broken **URL:** \ **Category:** Feedback & Requests\ **Tags:** website, unreal-engine\ **Created:** [December 6, 2022, 4:48pm UTC](https://forums.unrealengine.com/t/unreal-marketplace-challenge-captcha-is-broken/722738 "2022-12-06T16:48:49Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Hyncharas](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/hyncharas/32/470574_2.png) [@Hyncharas](https://forums.unrealengine.com/u/Hyncharas)\ **Post date:** [December 6, 2022, 4:48pm UTC](https://forums.unrealengine.com/t/unreal-marketplace-challenge-captcha-is-broken/722738/1 "2022-12-06T16:48:49Z")
I am attempting to download this month’s free content, where the Challenge Captcha appears to not be functioning properly. I have attempted to complete the purchase several times, but it always come up with an error. I have also noted a “network error” problem when using the Captcha. ---
**Author:** ![Hyncharas](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/hyncharas/32/470574_2.png) [@Hyncharas](https://forums.unrealengine.com/u/Hyncharas)\ **Post date:** [December 12, 2022, 5:37pm UTC](https://forums.unrealengine.com/t/unreal-marketplace-challenge-captcha-is-broken/722738/2 "2022-12-12T17:37:34Z")
I think I have identified the problem. Apparently, attempting to purchase all the month-long freebies, alongside the new permanently unlocked content, is creating the “bricked” Captcha issue. To resolve this, one must complete a separate order for the permanently unlocked content, where the Captcha does not appear… Users should be wary of this for future monthly freebies. ---
**Author:** ![RealMaverickHere](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@RealMaverickHere](https://forums.unrealengine.com/u/RealMaverickHere)\ **Post date:** [April 30, 2023, 3:56pm UTC](https://forums.unrealengine.com/t/unreal-marketplace-challenge-captcha-is-broken/722738/3 "2023-04-30T15:56:17Z")
> [@Hyncharas](#): > > To resolve this, one must complete a separate order for the permanently unlocked content, where the Captcha does not appear… Hello. Can you explain how to do this? ---
**Author:** ![JaredTherriault](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jaredtherriault/32/1194499_2.png) [@JaredTherriault](https://forums.unrealengine.com/u/JaredTherriault)\ **Post date:** [April 30, 2023, 4:26pm UTC](https://forums.unrealengine.com/t/unreal-marketplace-challenge-captcha-is-broken/722738/4 "2023-04-30T16:26:39Z")
Something similar happened to me, but disabling Brave Shields allowed me to complete the captcha. ---
**Author:** ![NEXXTHAPPENS](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@NEXXTHAPPENS](https://forums.unrealengine.com/u/NEXXTHAPPENS)\ **Post date:** [October 3, 2024, 5:34pm UTC](https://forums.unrealengine.com/t/unreal-marketplace-challenge-captcha-is-broken/722738/5 "2024-10-03T17:34:07Z")
![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/5/a/d/5adf06b37bb3900f578f1f6e8c29d32285abb314.jpeg) Seems impossible to complete a captcha. After a dozen of attempts I just gave up. Epic people, that just doesn’t make sense. Come on and try to get something from your store yourself. ![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/1/9/9/199c0e528987b7e8ef687bd4b17b6c92e8b9b510.png) ---
**Author:** ![Gen\_Von\_Sassel](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Gen\_Von\_Sassel](https://forums.unrealengine.com/u/Gen_Von_Sassel)\ **Post date:** [June 15, 2025, 9:07pm UTC](https://forums.unrealengine.com/t/unreal-marketplace-challenge-captcha-is-broken/722738/6 "2025-06-15T21:07:20Z")
Exact same issue, nearly a year later…