# Unreal Engine does not want to install **URL:** \ **Category:** Getting Started & Setup\ **Tags:** unreal-engine, setup, Installation, question\ **Created:** [July 29, 2014, 5:34pm UTC](https://forums.unrealengine.com/t/unreal-engine-does-not-want-to-install/289604 "2014-07-29T17:34:29Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Drakgula](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Drakgula](https://forums.unrealengine.com/u/Drakgula)\ **Post date:** [July 29, 2014, 5:34pm UTC](https://forums.unrealengine.com/t/unreal-engine-does-not-want-to-install/289604/1 "2014-07-29T17:34:29Z")
Every time I try to install unreal engine no matter what the version, I get stuck on it saying please wait then it goes down to the previous version. after i try to install the different version it eventually crashes. I have read about two similar people that have had this problem and have tried there solutions, and it still does not want to work. > **[Installing issue (explanation)](https://forums.unrealengine.com/questions/64344/installing-issue-explanation.html)** > > I start the Launcher i sign in i click on Library i see : 5. After waiting a time, i see : 6. at the dropdownmenu at the versionnumber i can choose 4.1.2 or 4.0.2 7. after waiting again some minutes and taking a look at the marketplace, it... > **[The Unreal engine installer dont want to install Unreal Help!](https://forums.unrealengine.com/questions/64118/the-unreal-engine-installer-dont-want-to-install-u.html)** > > Hi i have been struggling with this the past 3 hours, I subscribed and i downloaded the installer and everything runs fine if i click install version i think it start as 4.1.2 then it said please wait and nothing happens then the version went down... It is a similar problem to that but it still won’t work when I tried those soutions. ---
**Author:** ![Stephen\_Ellis](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/stephen_ellis/32/1210665_2.png) [@Stephen\_Ellis](https://forums.unrealengine.com/u/Stephen_Ellis)\ **Post date:** [July 30, 2014, 7:06pm UTC](https://forums.unrealengine.com/t/unreal-engine-does-not-want-to-install/289604/2 "2014-07-30T19:06:00Z")
Hi Drakgula, Sorry to hear that you are having this issue. Are you a new user trying to attempt your first download, or have you downloaded the engine previously? Can you please offer more clarification for what you mean by “it goes down to the previous version”? There are two other users currently who have also reported the same (or similar) problem. Neither has any solution yet, but we are investigating. > [UE4 (4.3.0) Refusing to install - Getting Started & Setup - Epic Developer Community Forums](https://answers.unrealengine.com/questions/75768/ue4-430-refusing-to-install.html) > [4.3.0 update will not install - Getting Started & Setup - Epic Developer Community Forums](https://answers.unrealengine.com/questions/75549/430-update-will-not-install.html) Please review the below page for troubleshooting issues with the Launcher (under the “Unable to Download Content” section) and ensure that the suggested solutions do not work for you. If they don’t, please provide the “veryverbose” log that is requested. > [A new, community-hosted Unreal Engine Wiki - Announcements - Epic Developer Community Forums](https://wiki.unrealengine.com/Troubleshooting_Launcher_Problems) Thanks ---
**Author:** ![Stephen\_Ellis](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/stephen_ellis/32/1210665_2.png) [@Stephen\_Ellis](https://forums.unrealengine.com/u/Stephen_Ellis)\ **Post date:** [July 30, 2014, 7:40pm UTC](https://forums.unrealengine.com/t/unreal-engine-does-not-want-to-install/289604/3 "2014-07-30T19:40:24Z")
Update with a _possible_ solution. Please try the following. Locate **DefaultEngine.ini** in C:\Program Files\Unreal Engine\Launcher\Engine\Programs\NoRedist\UnrealEngineLauncher\Config Add the following lines to this ini (without the bullet points): - [Portal.OSS] - EntitlementUpdateCheckTime=600 Save the ini and relaunch the Portal. Please let us know if this helps. If not, please provide new “veryverbose” logs for us again. Thanks! ---
**Author:** ![Drakgula](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Drakgula](https://forums.unrealengine.com/u/Drakgula)\ **Post date:** [July 30, 2014, 7:43pm UTC](https://forums.unrealengine.com/t/unreal-engine-does-not-want-to-install/289604/4 "2014-07-30T19:43:16Z")
This is my first time trying to download it. and by previous one, for example it says 4.2.1 and says install, when i click on it it says please wait and after a while it will go down to 4.1 and so one and so on until it crashs ---
**Author:** ![Drakgula](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Drakgula](https://forums.unrealengine.com/u/Drakgula)\ **Post date:** [July 30, 2014, 7:55pm UTC](https://forums.unrealengine.com/t/unreal-engine-does-not-want-to-install/289604/5 "2014-07-30T19:55:12Z")
It seems to be working now that i added those lines, thank you very much for the help, and it is busy downloading