# Unreal Engine 5 crashes upon opening a project file

**URL:** <https://forums.unrealengine.com/t/unreal-engine-5-crashes-upon-opening-a-project-file/659823>\
**Category:** Platform & Builds\
**Tags:** unreal-engine, UE5-0, Performance-Profiling, question\
**Created:** [September 30, 2022, 3:18pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-crashes-upon-opening-a-project-file/659823 "2022-09-30T15:18:02Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Quetzalcodename](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Quetzalcodename](https://forums.unrealengine.com/u/Quetzalcodename)\
**Post date:** [October 1, 2022, 7:24pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-crashes-upon-opening-a-project-file/659823/4 "2022-10-01T19:24:06Z")

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Hey @doglishgyu,

Do you have editor symbols for debugging installed for UE5? Here is where to find it:

![EpicGamesLauncher_1DIf7vkJ5d](https://d3kjluh73b9h9o.cloudfront.net/original/4X/3/f/6/3f6d629b5b2a1114543333f6484df49907979ce0.png)

![EpicGamesLauncher_g5RU36EbGD](https://d3kjluh73b9h9o.cloudfront.net/original/4X/6/0/0/600fd0b1b2e8ced7d7ef7f74c95d32b533fa840d.png)

So far all signs point to something being missing or not installed correctly. Here is another thread with the same error that explains even more:

> [@Crash when opening project](https://forums.unrealengine.com/t/crash-when-opening-project/622630/8):
>
> PROBLEM SOLVED!!! I went through the crash file carefully again and I noticed “Failed to load required Windows Media Foundation libraries”. So I installed Media feature pack and now everything works. It was because I have N version of W10… and I had no idea that this could be a problem.

Hopefully the above contains the process you need.

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