# Unreal Engine 5 crashes upon opening a project file **URL:** \ **Category:** Platform & Builds\ **Tags:** unreal-engine, UE5-0, Performance-Profiling, question\ **Created:** [September 30, 2022, 3:18pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-crashes-upon-opening-a-project-file/659823 "2022-09-30T15:18:02Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![doglishgyu](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@doglishgyu](https://forums.unrealengine.com/u/doglishgyu)\ **Post date:** [September 30, 2022, 3:18pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-crashes-upon-opening-a-project-file/659823/1 "2022-09-30T15:18:02Z")
After installing UE5 on a new gaming laptop, I can’t even open an UE5 project file. Everytime I try, the crash report pops up giving the following messages : LoginId:df73f4d54458dcb3520124abcf64ed41 EpicAccountId:727de81ee5864613a4e1211407e5f538 Unhandled Exception: 0xc06d007e KERNELBASE UnrealEditor\_OpenCVHelper UnrealEditor\_OpenCVHelper UnrealEditor\_OpenCVHelper UnrealEditor\_Core UnrealEditor\_Projects UnrealEditor\_Projects UnrealEditor\_Projects UnrealEditor UnrealEditor UnrealEditor UnrealEditor UnrealEditor UnrealEditor UnrealEditor kernel32 ntdll Please help! Thank you millions! ---
**Author:** ![Quetzalcodename](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Quetzalcodename](https://forums.unrealengine.com/u/Quetzalcodename)\ **Post date:** [September 30, 2022, 6:18pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-crashes-upon-opening-a-project-file/659823/2 "2022-09-30T18:18:35Z")
Hey @doglishgyu! Welcome to the Forums! Check out this thread with the same error code as you. There may be a plugin or process that needs enabled. > [@Unhandled Exception: 0xc06d007e](https://forums.unrealengine.com/t/unhandled-exception-0xc06d007e/435687/2): > > I investigated and found my own temp-fix. It seems the final solution is to enable the open VR plugin through Oculus (still doing research about this). Oculus forum post about the solution: [Unreal Engine 4.22 fatal error at launching startu... - Oculus Community - 694641](https://forums.oculusvr.com/developer/discussion/75901/unreal-engine-4-22-fatal-error-at-launching-startup) My specific issue was related to downloading of the release candidate build using a test user. \*Temp fix: During the submission process using the oculus platform utility (UploadBuild.bat), many files are not allowed and promp… Hope the above points you in the direction you are looking for! ---
**Author:** ![doglishgyu](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@doglishgyu](https://forums.unrealengine.com/u/doglishgyu)\ **Post date:** [October 1, 2022, 7:49am UTC](https://forums.unrealengine.com/t/unreal-engine-5-crashes-upon-opening-a-project-file/659823/3 "2022-10-01T07:49:41Z")
Thank you for your post. But my project isn’t anything related to VR. It is simply a blank UE5 project that won’t open. ---
**Author:** ![Quetzalcodename](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Quetzalcodename](https://forums.unrealengine.com/u/Quetzalcodename)\ **Post date:** [October 1, 2022, 7:24pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-crashes-upon-opening-a-project-file/659823/4 "2022-10-01T19:24:06Z")
Hey @doglishgyu, Do you have editor symbols for debugging installed for UE5? Here is where to find it: ![EpicGamesLauncher_1DIf7vkJ5d](https://d3kjluh73b9h9o.cloudfront.net/original/4X/3/f/6/3f6d629b5b2a1114543333f6484df49907979ce0.png) ![EpicGamesLauncher_g5RU36EbGD](https://d3kjluh73b9h9o.cloudfront.net/original/4X/6/0/0/600fd0b1b2e8ced7d7ef7f74c95d32b533fa840d.png) So far all signs point to something being missing or not installed correctly. Here is another thread with the same error that explains even more: > [@Crash when opening project](https://forums.unrealengine.com/t/crash-when-opening-project/622630/8): > > PROBLEM SOLVED!!! I went through the crash file carefully again and I noticed “Failed to load required Windows Media Foundation libraries”. So I installed Media feature pack and now everything works. It was because I have N version of W10… and I had no idea that this could be a problem. Hopefully the above contains the process you need. ---
**Author:** ![tnlvzn](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@tnlvzn](https://forums.unrealengine.com/u/tnlvzn)\ **Post date:** [February 2, 2024, 7:24pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-crashes-upon-opening-a-project-file/659823/5 "2024-02-02T19:24:05Z")
so far this has worked for me after days of looking up videos ---
**Author:** ![tnlvzn](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@tnlvzn](https://forums.unrealengine.com/u/tnlvzn)\ **Post date:** [February 2, 2024, 7:24pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-crashes-upon-opening-a-project-file/659823/6 "2024-02-02T19:24:31Z")
thank you so much