# Unreal Engine 5.4 preview intallation error \[RESOLVED\]

**URL:** <https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839>\
**Category:** Getting Started & Setup\
**Tags:** unreal-engine, question\
**Created:** [March 25, 2024, 5:52pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839 "2024-03-25T17:52:57Z")\
**Posts on this page:** 17\
**Page:** 2

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**Author:** ![xuanli2001](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@xuanli2001](https://forums.unrealengine.com/u/xuanli2001)\
**Post date:** [March 25, 2024, 10:46pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/23 "2024-03-25T22:46:00Z")

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same

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**Author:** ![dorianv](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@dorianv](https://forums.unrealengine.com/u/dorianv)\
**Post date:** [March 25, 2024, 10:47pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/24 "2024-03-25T22:47:28Z")

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Same here … tried multiple epic accts. All of which have current EULA’s attached to the acct. One of which has 5.4 enterprise licenses attached.

I think its a server prob

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**Author:** ![banzato](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/banzato/32/88719_2.png) [@banzato](https://forums.unrealengine.com/u/banzato)\
**Post date:** [March 26, 2024, 12:25am UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/25 "2024-03-26T00:25:39Z")

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> [@Juande](#):
>
> -debuglogging

same problem here

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**Author:** ![Eru\_Ellimist](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Eru\_Ellimist](https://forums.unrealengine.com/u/Eru_Ellimist)\
**Post date:** [March 26, 2024, 12:26am UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/26 "2024-03-26T00:26:03Z")

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+1 to the list of users getting this error…  
EDIT 2 Hours after my initial post here: I am able to install now, I didn’t do anything special - just restarted the launcher & tried again, hopefully whatever backend issue was blocking the downloads is resolved!

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**Author:** ![Znqbl](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Znqbl](https://forums.unrealengine.com/u/Znqbl)\
**Post date:** [March 26, 2024, 1:16am UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/27 "2024-03-26T01:16:00Z")

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Exactly the same problem here.

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**Author:** ![jedimasta](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@jedimasta](https://forums.unrealengine.com/u/jedimasta)\
**Post date:** [March 26, 2024, 1:31am UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/28 "2024-03-26T01:31:54Z")

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samesies. tried on 2 different systems with 2 different accounts

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**Author:** ![samaxxk](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@samaxxk](https://forums.unrealengine.com/u/samaxxk)\
**Post date:** [March 26, 2024, 3:10am UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/29 "2024-03-26T03:10:32Z")

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Now it’s ok to download. I think this is a server error

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**Author:** ![LIHAORAN](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@LIHAORAN](https://forums.unrealengine.com/u/LIHAORAN)\
**Post date:** [March 26, 2024, 3:12am UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/30 "2024-03-26T03:12:06Z")

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Strange, I also had an EU-FA-31003 error, but after adding the debugging command as instructed by the owner, the error disappeared and can now be installed. It may be an issue with the server!

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**Author:** ![HoltrixStudios1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@HoltrixStudios1](https://forums.unrealengine.com/u/HoltrixStudios1)\
**Post date:** [March 26, 2024, 3:12am UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/31 "2024-03-26T03:12:08Z")

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I went to my account, accepted wallet agreemnet, restarted the launcher and now im able to install.

Note: I’m on Mac.

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**Author:** ![ZedZedboi](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@ZedZedboi](https://forums.unrealengine.com/u/ZedZedboi)\
**Post date:** [March 26, 2024, 3:12am UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/32 "2024-03-26T03:12:10Z")

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+1 Happening to me too.

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**Author:** ![XENRAX-LIVE](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@XENRAX-LIVE](https://forums.unrealengine.com/u/XENRAX-LIVE)\
**Post date:** [March 26, 2024, 3:13am UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/33 "2024-03-26T03:13:55Z")

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Try again in the Launcher now, worked for me!

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**Author:** ![DigitalRealms](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@DigitalRealms](https://forums.unrealengine.com/u/DigitalRealms)\
**Post date:** [March 26, 2024, 5:30am UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/34 "2024-03-26T05:30:39Z")

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It seems working now. Download in progress

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**Author:** ![Juande](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/juande/32/900333_2.png) [@Juande](https://forums.unrealengine.com/u/Juande)\
**Post date:** [March 26, 2024, 12:03pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/35 "2024-03-26T12:03:26Z")

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It works for me now! Downloading…

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**Author:** ![3DAircrew](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@3DAircrew](https://forums.unrealengine.com/u/3DAircrew)\
**Post date:** [March 26, 2024, 12:18pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/36 "2024-03-26T12:18:43Z")

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Working for me as well … happy world building!

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**Author:** ![Dr.Jexter](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Dr.Jexter](https://forums.unrealengine.com/u/Dr.Jexter)\
**Post date:** [March 26, 2024, 1:25pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/37 "2024-03-26T13:25:15Z")

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Works for me now too!

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**Author:** ![Stephen\_Ellis](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/stephen_ellis/32/1210665_2.png) [@Stephen\_Ellis](https://forums.unrealengine.com/u/Stephen_Ellis)\
**Post date:** [March 26, 2024, 1:27pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/38 "2024-03-26T13:27:13Z")

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Hi everyone!

There was a misconfiguration with the Preview causing the issue, but it was identified and resolved a number of hours ago.

Apologies, and thanks for raising the topic.

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**Author:** ![system](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/1/3/713c9d3f58553f0de89543d76a8a3a2779dc9fa4.png) [@system](https://forums.unrealengine.com/u/system)\
**Post date:** [April 25, 2024, 1:27pm UTC](https://forums.unrealengine.com/t/unreal-engine-5-4-preview-intallation-error-resolved/1771839/39 "2024-04-25T13:27:37Z")

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