# Unreal Engine 4 Crashing **URL:** \ **Category:** Platform & Builds\ **Tags:** unreal-engine, crash, bug-report, UE4, question\ **Created:** [November 25, 2016, 9:52am UTC](https://forums.unrealengine.com/t/unreal-engine-4-crashing/377384 "2016-11-25T09:52:54Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Richer1980](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Richer1980](https://forums.unrealengine.com/u/Richer1980)\ **Post date:** [November 25, 2016, 9:52am UTC](https://forums.unrealengine.com/t/unreal-engine-4-crashing/377384/1 "2016-11-25T09:52:54Z")
MachineId:E6E064564E1197854C6FEB993B9222A9 EpicAccountId:bee284137e594b948499261a3a338793 Fatal error: [File:D:\Build++UE4+Release-4.14+Compile\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 176] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - ‘HUNG’) UE4Editor\_Core!FDebug::AssertFailed() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\core\private\misc\assertionmacros.cpp:332] UE4Editor\_D3D11RHI!TerminateOnDeviceRemoved() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:176] UE4Editor\_D3D11RHI!VerifyD3D11Result() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:225] UE4Editor\_D3D11RHI!FD3D11DynamicRHI::GetQueryData() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11query.cpp:135] UE4Editor\_D3D11RHI!FD3D11DynamicRHI::RHIGetRenderQueryResult() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11query.cpp:50] UE4Editor\_Renderer!FSceneViewState::IsShadowOccluded() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\renderer\private\sceneocclusion.cpp:221] UE4Editor\_Renderer!FSceneRenderer::CreatePerObjectProjectedShadow() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\renderer\private\shadowsetup.cpp:1388] UE4Editor\_Renderer!FSceneRenderer::SetupInteractionShadows() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\renderer\private\shadowsetup.cpp:1341] UE4Editor\_Renderer!FSceneRenderer::InitDynamicShadows() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\renderer\private\shadowsetup.cpp:3379] UE4Editor\_Renderer!FDeferredShadingSceneRenderer::InitViewsPossiblyAfterPrepass() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\renderer\private\scenevisibility.cpp:2891] UE4Editor\_Renderer!FDeferredShadingSceneRenderer::InitViews() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\renderer\private\scenevisibility.cpp:2853] UE4Editor\_Renderer!FDeferredShadingSceneRenderer::Render() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\renderer\private\deferredshadingrenderer.cpp:571] UE4Editor\_Renderer!RenderViewFamily\_RenderThread() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\renderer\private\scenerendering.cpp:1633] UE4Editor\_Renderer!TGraphTask\<`FRendererModule::BeginRenderingViewFamily'::`21’::EURCMacro\_FDrawSceneCommand\>::ExecuteTask() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\core\public\async\taskgraphinterfaces.h:868] UE4Editor\_Core!FNamedTaskThread::ProcessTasksNamedThread() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\core\private\async\taskgraph.cpp:932] UE4Editor\_Core!FNamedTaskThread::ProcessTasksUntilQuit() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\core\private\async\taskgraph.cpp:679] UE4Editor\_RenderCore!RenderingThreadMain() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\rendercore\private\renderingthread.cpp:320] UE4Editor\_RenderCore!FRenderingThread::Run() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\rendercore\private\renderingthread.cpp:454] UE4Editor\_Core!FRunnableThreadWin::Run() [d:\build++ue4+release-4.14+compile\sync\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:74] ---
**Author:** ![teak421](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/teak421/32/902996_2.png) [@teak421](https://forums.unrealengine.com/u/teak421)\ **Post date:** [November 27, 2016, 4:46am UTC](https://forums.unrealengine.com/t/unreal-engine-4-crashing/377384/2 "2016-11-27T04:46:59Z")
Could you post your DXDIAG please…? ---
**Author:** ![anonymous\_user\_41845f4a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_41845f4a](https://forums.unrealengine.com/u/anonymous_user_41845f4a)\ **Post date:** [November 28, 2016, 4:20pm UTC](https://forums.unrealengine.com/t/unreal-engine-4-crashing/377384/3 "2016-11-28T16:20:56Z")
Hello , As mentioned, your DxDiag information would be helpful. From the message, this looks like a graphics card driver crash. What were you doing when this happened? How often does this occur? Have you monitored your graphics card’s temperature when this occurs to see if it is overheating? ---
**Author:** ![anonymous\_user\_5524a454](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_5524a454](https://forums.unrealengine.com/u/anonymous_user_5524a454)\ **Post date:** [December 7, 2016, 7:37pm UTC](https://forums.unrealengine.com/t/unreal-engine-4-crashing/377384/4 "2016-12-07T19:37:51Z")
Hello, i have the same problem. By klicking the \>Characterblueprint\>Components\>Mesh\>Details\>AnimationBlueprint. Please help me. I tryed to new Install the UE4 and my Nvidia Card Driver. Thank you. [DXDIAG][1]: [1]: [117812-dxdiag.txt](https://forums.unrealengine.com/uploads/short-url/7KbSl5LxjzIOq8D8KIjnEWIp1C3.txt) (50.5 KB) ---
**Author:** ![anonymous\_user\_41845f4a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_41845f4a](https://forums.unrealengine.com/u/anonymous_user_41845f4a)\ **Post date:** [December 7, 2016, 7:48pm UTC](https://forums.unrealengine.com/t/unreal-engine-4-crashing/377384/5 "2016-12-07T19:48:03Z")
Hello Takla321, If you’re getting the same message that was getting, namely the “Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - ‘HUNG’)”, your crash is likely related to this issue: [UE-38818](https://issues.unrealengine.com/issue/UE-38818) We currently don’t have a workaround for this so I would suggest returning to 4.13 if you are able to. The issue itself is related to hardware issues, so if you have another PC with more RAM than the one you’re currently using, that could be a possible workaround as well. You can feel free to use that link provided to track the progress of this issue. ---
**Author:** ![anonymous\_user\_5524a454](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_5524a454](https://forums.unrealengine.com/u/anonymous_user_5524a454)\ **Post date:** [December 7, 2016, 8:05pm UTC](https://forums.unrealengine.com/t/unreal-engine-4-crashing/377384/6 "2016-12-07T20:05:41Z")
Thank You and sorry for my bad English. Im trying to learn UE4 and try to get Support with my bad English. So, its very difficult for me to unterstand… I wanna show you some Crash reports for more Informations about the Error. ![117815-crash1.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/d/4/0/d40cac32b6077905aaed16b1328b53a0c66e6e79.png) ![117814-crash.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/b/c/e/bce76fe03cba093c807976f9ff5a8e998b4aa0fa.png) ---
**Author:** ![anonymous\_user\_41845f4a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_41845f4a](https://forums.unrealengine.com/u/anonymous_user_41845f4a)\ **Post date:** [December 21, 2016, 7:24pm UTC](https://forums.unrealengine.com/t/unreal-engine-4-crashing/377384/7 "2016-12-21T19:24:48Z")
Hello everyone, We’ve put out of a QFE that contains a fix for the D3D HUNG crash issue that should be able to help you with this issue. You can find it here: > **[Current Available Quick-Fix Solutions](https://forums.unrealengine.com/showthread.php?3147-Current-Available-Quick-Fix-Solutions)** > > Since the launch of Unreal Engine, we have been working as quickly as possible to resolve important issues as they have been reported to us. Once an important fix has been made, we sometimes respond directly to the affected users by providing a QFE...