Unreal engine 4, could not download installation information. please try again. code : 0

Development Getting Started & Setup
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hey. im new, i’ve been trying to install the engine but the error code : 0 keep poping,
i’ve been trying to solve the problem from previous post, but no results

my pc spec :
OS : windows 7 utimate service pack 1
Processor : Intel(R) Core™ i7-3770 CPU @ 3,40GHz 3,90GHz
Installed Memory(RAM) : 8,00 GB
System Type : 64-bit Operating System
Graphic Card : Nvidia 960 GTX (Up to date)

im waiting for any information could be helping. pls help. i want to learning the engine

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Hi PandaTheCreative,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!