# Unable to Package (shipping) project for Mac with Source version of UE4 **URL:** \ **Category:** Platform & Builds\ **Tags:** unreal-engine, packaging-projects, question\ **Created:** [April 27, 2016, 2:44pm UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669 "2016-04-27T14:44:18Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![Gatherer](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Gatherer](https://forums.unrealengine.com/u/Gatherer)\ **Post date:** [April 27, 2016, 2:44pm UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/1 "2016-04-27T14:44:18Z")
Whenever I try to package a shipping version of my project on my mac, with unreal engine 4.11 built from source it fails. The development package is built correctly. This is the last part of the output where it fails: ``` MainFrameActions: Packaging (Mac): UE4Editor: [2016.04.27-12.53.01:913][0]LogInit:Display: Success - 0 error(s), 55 warning(s) MainFrameActions: Packaging (Mac): UE4Editor: [2016.04.27-12.53.01:913][0]LogInit:Display: MainFrameActions: Packaging (Mac): UE4Editor: Execution of commandlet took: 907.74 seconds MainFrameActions: Packaging (Mac): UE4Editor: [2016.04.27-12.53.09:374][0]LogOnline:Display: NULL: FOnlineSubsystemNull::Shutdown() MainFrameActions: Packaging (Mac): UE4Editor: [2016.04.27-12.53.09:382][0]LogOnline:Display: Unloading online subsystem: NULL MainFrameActions: Packaging (Mac): CommandUtils.Run: Run: Took 1004,026263s to run UE4Editor, ExitCode=0 MainFrameActions: Packaging (Mac): Project.Cook: **********COOK COMMAND COMPLETED********** MainFrameActions: Packaging (Mac): Project.CopyBuildToStagingDirectory: **********STAGE COMMAND STARTED********** MainFrameActions: Packaging (Mac): Project.CreateStagingManifest: Creating Staging Manifest... MainFrameActions: Packaging (Mac): Project.CleanStagingDirectory: Cleaning Stage Directory: /Users/jordi/projectes/UE-Steamroll/Steamroll/Saved/StagedBuilds/MacNoEditor MainFrameActions: Packaging (Mac): Project.CopyManifestFilesToStageDir: Copying NonUFSFiles to staging directory: /Users/jordi/projectes/UE-Steamroll/Steamroll/Saved/StagedBuilds/MacNoEditor MainFrameActions: Packaging (Mac): Project.CopyManifestFilesToStageDir: Copying UFSFiles to staging directory: /Users/jordi/projectes/UE-Steamroll/Steamroll/Saved/StagedBuilds/MacNoEditor MainFrameActions: Packaging (Mac): Project.CopyBuildToStagingDirectory: **********STAGE COMMAND COMPLETED********** MainFrameActions: Packaging (Mac): Project.Package: **********PACKAGE COMMAND STARTED********** MainFrameActions: Packaging (Mac): Project.Package: **********PACKAGE COMMAND COMPLETED********** MainFrameActions: Packaging (Mac): Project.Archive: **********ARCHIVE COMMAND STARTED********** MainFrameActions: Packaging (Mac): Program.Main: ERROR: AutomationTool terminated with exception: System.IO.IOException: Win32 IO returned ERROR_ALREADY_EXISTS. Path: MainFrameActions: Packaging (Mac): at System.IO.File.Move (System.String sourceFileName, System.String destFileName) [0x00000] in :0 MainFrameActions: Packaging (Mac): at MacPlatform.ProcessArchivedProject (AutomationTool.ProjectParams Params, DeploymentContext SC) [0x00000] in :0 MainFrameActions: Packaging (Mac): at Project.Archive (AutomationTool.ProjectParams Params) [0x00000] in :0 MainFrameActions: Packaging (Mac): at BuildCookRun.DoBuildCookRun (AutomationTool.ProjectParams Params) [0x00000] in :0 MainFrameActions: Packaging (Mac): at BuildCookRun.ExecuteBuild () [0x00000] in :0 MainFrameActions: Packaging (Mac): at AutomationTool.BuildCommand.Execute () [0x00000] in :0 MainFrameActions: Packaging (Mac): at AutomationTool.Automation.Execute (System.Collections.Generic.List`1 CommandsToExecute, Tools.DotNETCommon.CaselessDictionary.CaselessDictionary`1 Commands) [0x00000] in :0 MainFrameActions: Packaging (Mac): at AutomationTool.Automation.Process (System.String[] CommandLine) [0x00000] in :0 MainFrameActions: Packaging (Mac): at AutomationTool.Program.MainProc (System.Object Param) [0x00000] in :0 MainFrameActions: Packaging (Mac): at AutomationTool.InternalUtils.RunSingleInstance (System.Func`2 Main, System.Object Param) [0x00000] in :0 MainFrameActions: Packaging (Mac): at AutomationTool.Program.Main () [0x00000] in :0 MainFrameActions: Packaging (Mac): Program.Main: AutomationTool exiting with ExitCode=1 (Error_Unknown) MainFrameActions: Packaging (Mac): Domain_ProcessExit MainFrameActions: Packaging (Mac): RunUAT ERROR: AutomationTool was unable to run successfully. PackagingResults:Error: Error Unknown Error ``` ---
**Author:** ![anonymous\_user\_bcdd396d](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_bcdd396d](https://forums.unrealengine.com/u/anonymous_user_bcdd396d)\ **Post date:** [May 2, 2016, 7:24pm UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/2 "2016-05-02T19:24:07Z")
Hi Gatherer, Please post the entire error log. Typically when there’s an issue with the AutomationTool not being able to run, there is an Error Summary within the log. Also, are you able to package a blank project with the source version of UE4.11? - ---
**Author:** ![anonymous\_user\_bcdd396d](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_bcdd396d](https://forums.unrealengine.com/u/anonymous_user_bcdd396d)\ **Post date:** [May 16, 2016, 6:44pm UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/3 "2016-05-16T18:44:31Z")
Hi Gatherer, After consulting with one of the Mac developer’s about your issue, it appears that something in the archive directory is read-only or there is a directory that already exists there when you try to archive it. Cleaning the archive location before doing a run will likely correct this issue. - ---
**Author:** ![Gatherer](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Gatherer](https://forums.unrealengine.com/u/Gatherer)\ **Post date:** [May 19, 2016, 9:08am UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/4 "2016-05-19T09:08:43Z")
Hi , We already tried deleting the whole packaging folder and started packaging from scratch and it didn’t work, same error. ---
**Author:** ![anonymous\_user\_bcdd396d](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_bcdd396d](https://forums.unrealengine.com/u/anonymous_user_bcdd396d)\ **Post date:** [May 19, 2016, 3:04pm UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/5 "2016-05-19T15:04:34Z")
Please try the following and post your results (Make a backup of your project folder first): 1. Delete your Config, Intermediate and Saved folders from your Project Folder 2. In the Content Browser, right click on the Content folder and select, “Fix up redirectors in Folder” 3. Rebuild and save project 4. Try packaging again and post entire packaging log in a text file ---
**Author:** ![anonymous\_user\_bcdd396d](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_bcdd396d](https://forums.unrealengine.com/u/anonymous_user_bcdd396d)\ **Post date:** [May 23, 2016, 8:07pm UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/6 "2016-05-23T20:07:09Z")
Hi Gatherer, Since we have not heard back from you in a while, we are marking this post “resolved” for tracking purposes. However, if you are still unable to package your project, please respond with the requested information (above) and we will continue to investigate. Thanks, ---
**Author:** ![anonymous\_user\_b621765b](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_b621765b](https://forums.unrealengine.com/u/anonymous_user_b621765b)\ **Post date:** [June 29, 2016, 7:29pm UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/7 "2016-06-29T19:29:29Z")
Hi, Did you ever find a solution to this? I’m having the same error pop up when packaging for Mac (all other platforms are fine). ---
**Author:** ![anonymous\_user\_bcdd396d](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_bcdd396d](https://forums.unrealengine.com/u/anonymous_user_bcdd396d)\ **Post date:** [June 29, 2016, 8:18pm UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/8 "2016-06-29T20:18:25Z")
Hi , If you’ve tried all the steps posted above, please send a text file cut and pasted from your entire Output Log when you attempt to package. Thanks, ---
**Author:** ![anonymous\_user\_b621765b](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_b621765b](https://forums.unrealengine.com/u/anonymous_user_b621765b)\ **Post date:** [June 30, 2016, 12:36am UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/9 "2016-06-30T00:36:22Z")
Hi , Thanks for your help. Here is the output log from packaging. Note that I did follow the steps above, as well as try a few other things: - Removed Saved/, Binaries/, Intermediate/, and Config/ folders - Removed MacNoEditor/ and Mac/ folders from Build/ - Ensured that full rebuild was selected in packaging settings Packaging is failing both in 4.12.4 from the launcher as well as 4.12.4 built from source. Linux, Windows, Android, and iOS all build fine. Would love to try any other suggestions you may have! Thanks again, ---
**Author:** ![anonymous\_user\_bcdd396d](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_bcdd396d](https://forums.unrealengine.com/u/anonymous_user_bcdd396d)\ **Post date:** [June 30, 2016, 8:44pm UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/10 "2016-06-30T20:44:06Z")
The output log seems to point the the Derived Data Cache file. With the editor closed; delete the DerivedDataCache folder, open the Editor and try to Build for Mac again, to a designated blank folder on the desk top. If this does not work, send me the new logs or a link to your project zip file in a private message to me on our [.](https://.unrealengine.com/index.php) -Thanks. ---
**Author:** ![anonymous\_user\_bcdd396d](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_bcdd396d](https://forums.unrealengine.com/u/anonymous_user_bcdd396d)\ **Post date:** [July 7, 2016, 6:11pm UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/11 "2016-07-07T18:11:00Z")
Hey , Since we have not heard back from you in a while we are closing this post for tracking purposes. However, if you are still having a problem packaging a shipping build, please respond with the requested information above and we will continue to troubleshoot this issue. Thanks, ---
**Author:** ![anonymous\_user\_b621765b](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_b621765b](https://forums.unrealengine.com/u/anonymous_user_b621765b)\ **Post date:** [July 10, 2016, 2:24am UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/12 "2016-07-10T02:24:35Z")
Hi , I sent you a zip of the project and output log via the as requested. I had not heard back from you about it. Did you have any luck figuring out what might be wrong? FYI, the issue only happens in Shipping mode. I am able to package for Mac in Development mode fine. ---
**Author:** ![anonymous\_user\_bcdd396d](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_bcdd396d](https://forums.unrealengine.com/u/anonymous_user_bcdd396d)\ **Post date:** [July 14, 2016, 8:22pm UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/13 "2016-07-14T20:22:20Z")
Hi sypher, I ran into the same issues when trying to build on a Mac here and have entered the following bug report to have this evaluated: UE-33304. While I cannot guarantee a time frame, I can say that either a bug will be identified and fixed for a later version of the engine or a solution to why this is happening will be provided. In the meantime I’d suggest trying to debug in XCode. I will do the same when I get caught up with other tickets -typically I have time to work on more in-depth issues end of day Friday. ---
**Author:** ![Gatherer](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Gatherer](https://forums.unrealengine.com/u/Gatherer)\ **Post date:** [August 3, 2016, 10:07am UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/14 "2016-08-03T10:07:42Z")
Any update on this issue? The new public tracker doesn’t seem to have UE-33304. ---
**Author:** ![anonymous\_user\_bcdd396d](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_bcdd396d](https://forums.unrealengine.com/u/anonymous_user_bcdd396d)\ **Post date:** [August 3, 2016, 7:32pm UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/15 "2016-08-03T19:32:13Z")
This is being worked on and I’ve just made it “public visible.” This ticket was entered around the launch of the Issue Tracker and wasn’t automatically set visible. Most tickets will be set visible from the outset from this point. ---
**Author:** ![anonymous\_user\_bcdd396d](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_bcdd396d](https://forums.unrealengine.com/u/anonymous_user_bcdd396d)\ **Post date:** [August 25, 2016, 4:31pm UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/16 "2016-08-25T16:31:24Z")
This has been verified fixed. ---
**Author:** ![Gatherer](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Gatherer](https://forums.unrealengine.com/u/Gatherer)\ **Post date:** [September 2, 2016, 9:54am UTC](https://forums.unrealengine.com/t/unable-to-package-shipping-project-for-mac-with-source-version-of-ue4/355669/17 "2016-09-02T09:54:58Z")
I can confirm it’s also fixed in my setup, thanks!