# Unable to open UEFN without it crashing on News Screen - GPU Crash dump Triggered **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** unreal-editor-for-fortnite, fortnite\ **Created:** [November 29, 2023, 3:57pm UTC](https://forums.unrealengine.com/t/unable-to-open-uefn-without-it-crashing-on-news-screen-gpu-crash-dump-triggered/1432584 "2023-11-29T15:57:16Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![deadjam](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/deadjam/32/801374_2.png) [@deadjam](https://forums.unrealengine.com/u/deadjam)\ **Post date:** [November 29, 2023, 3:57pm UTC](https://forums.unrealengine.com/t/unable-to-open-uefn-without-it-crashing-on-news-screen-gpu-crash-dump-triggered/1432584/1 "2023-11-29T15:57:16Z")
### Please select what you are reporting on: Unreal Editor for Fortnite ### What Type of Bug are you experiencing? Other ### Summary Since the OG update I have been unable to open UEFN. I have reinstalled Fornite and UEFN multiple times and even run a clean install of Windows 11 and recovered my PC. I have also installed Unreal and opened that successfully to rule out a hardware issue The UEFN loading dialogue box reaches 100% and opens a default map. I have deleted all maps. Then the New dialogue box opens but never loads and the screen goes blank and reports the following crash log; * * * GPU Crash dump Triggered UnrealEditorFortnite\_Win64\_Shipping (\*18 lines of this) kernel32 ntdll * * * Any help would be greatly appreciated. Thanks James ### Steps to Reproduce NA ### Expected Result See error log above ### Observed Result NA ### Platform(s) PC Windows 11 AMD Radeon 780M Graphics ---
**Author:** ![deadjam](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/deadjam/32/801374_2.png) [@deadjam](https://forums.unrealengine.com/u/deadjam)\ **Post date:** [December 1, 2023, 3:55pm UTC](https://forums.unrealengine.com/t/unable-to-open-uefn-without-it-crashing-on-news-screen-gpu-crash-dump-triggered/1432584/2 "2023-12-01T15:55:21Z")
Copying in the logs at the point it looks like errors are reported; [2023.11.29-18.25.29:461][71]LogHttp: Warning: 00000ACA3B7A0500: request failed, libcurl error: 35 (SSL connect error) [2023.11.29-18.25.29:461][71]LogHttp: Warning: 00000ACA3B7A0500: libcurl info message cache 0 (Hostname [launcher-public-service-prod.ol.epicgames.com](http://launcher-public-service-prod.ol.epicgames.com) was found in DNS cache) [2023.11.29-18.25.29:461][71]LogHttp: Warning: 00000ACA3B7A0500: libcurl info message cache 1 ( Trying 108.156.46.13:443…) [2023.11.29-18.25.29:461][71]LogHttp: Warning: 00000ACA3B7A0500: libcurl info message cache 3 (ALPN: curl offers http/1.1) [2023.11.29-18.25.29:461][71]LogHttp: Warning: 00000ACA3B7A0500: libcurl info message cache 4 (TLSv1.3 (OUT), TLS handshake, Client hello (1)🙂 [2023.11.29-18.25.29:461][71]LogHttp: Warning: 00000ACA3B7A0500: libcurl info message cache 5 (TLSv1.3 (IN), TLS alert, handshake failure (552)🙂 [2023.11.29-18.25.29:461][71]LogHttp: Warning: 00000ACA3B7A0500: libcurl info message cache 6 (OpenSSL/1.1.1t: error:14094410:SSL routines:ssl3\_read\_bytes:sslv3 alert handshake failure) [2023.11.29-18.25.29:461][71]LogHttp: Warning: 00000ACA3B7A0500: libcurl info message cache 7 (Closing connection) [2023.11.29-18.25.29:461][71]LogIas: Failed to resolve distributed endpoint ‘[https://launcher-public-service-prod.ol.epicgames.com/launcher/api/public/distributionpoints](https://launcher-public-service-prod.ol.epicgames.com/launcher/api/public/distributionpoints)’ [2023.11.29-18.25.29:461][71]LogOnline: Verbose: MCP: Large tick time detected 3.0739 [2023.11.29-18.25.29:863][72]LogStreaming: Display: FlushAsyncLoading(1512): 1 QueuedPackages, 128 AsyncPackages [2023.11.29-18.25.29:886][72]LogCMSManager: EpicCMSManager Internal Refresh fortnite-editor/ [2023.11.29-18.25.29:886][72]LogEpicCMS: CMS Cache: Initializing… [2023.11.29-18.25.29:886][72]LogCMSManager: UEpicCMSManager::InternalRefresh: Attempts to refresh JsonDataCache [2023.11.29-18.25.29:886][72]LogEpicCMS: CMS download cache json descriptor DownloadCache.json doesn’t exist. [2023.11.29-18.25.29:886][72]LogEpicCMS: Purging CMS Data cache [2023.11.29-18.25.29:987][72]LogEpicCMS: CMS Cache: Ready [2023.11.29-18.25.30:042][72]LogSlate: Took 0.000405 seconds to synchronously load lazily loaded font ‘…/…/…/FortniteGame/Content/UI/Foundation/Fonts/BurbankBigCondensed-Black.ufont’ (217K) [2023.11.29-18.25.30:042][72]LogSlate: Took 0.000431 seconds to synchronously load lazily loaded font ‘…/…/Plugins/ForEngine/Valkyrie/Content/UI/Fonts/VK\_NotoSans-Regular.ufont’ (445K) [2023.11.29-18.25.30:044][72]LogSlate: Took 0.000214 seconds to synchronously load lazily loaded font ‘…/…/…/Engine/Content/EngineFonts/Faces/RobotoBold.ufont’ (160K) [2023.11.29-18.25.30:142][73]LogTexture: Display: Building textures: /Game/Effects/Niagara/Emitters/Water/WaterAtlas.WaterAtlas (RGBA16F, 128x32 x1x1x1) (Required Memory Estimate: 0.218742 MB), EncodeSpeed: Fast [2023.11.29-18.25.30:300][75]LogCMSManager: UEpicCMSManager::OnReadCMSDataComplete: JsonDataCache was set [2023.11.29-18.25.30:301][75]LogStreaming: Display: FlushAsyncLoading(1513): 1 QueuedPackages, 0 AsyncPackages [2023.11.29-18.25.30:308][75]PIE: Unable to listen to input actions without a player controller in VK\_NewsCarousel\_C. [2023.11.29-18.25.30:309][75]PIE: Unable to listen to input actions without a player controller in VK\_NewsCarousel\_C. [2023.11.29-18.25.30:316][75]LogSlate: Took 0.001071 seconds to synchronously load lazily loaded font ‘…/…/Plugins/ForEngine/Valkyrie/Content/UI/Fonts/VK\_NotoSans-Bold.ufont’ (445K) [2023.11.29-18.25.39:759][78]LogD3D11RHI: Error: Direct3DDevice-\>CreateBuffer(&Desc, Contents ? &ImmutableData : nullptr,UniformBufferResource.GetInitReference()) failed with error DXGI\_ERROR\_DEVICE\_REMOVED DXGI\_ERROR\_DEVICE\_HUNG at D:\build++Fortnite\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11UniformBuffer.cpp:245 [2023.11.29-18.25.39:759][78]LogD3D11RHI: [Aftermath] GDynamicRHI=00000ACA34E10000, GDX11NVAfterMathEnabled=0, Result=0x00000000, bDeviceActive=0 ---
**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\ **Post date:** [January 5, 2024, 4:06pm UTC](https://forums.unrealengine.com/t/unable-to-open-uefn-without-it-crashing-on-news-screen-gpu-crash-dump-triggered/1432584/3 "2024-01-05T16:06:58Z")
The status of UCB-1155 incident has been moved from ‘Awaiting Validation’ to ‘Needs Triage’. ---
**Author:** ![Michael4Times](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/michael4times/32/884623_2.png) [@Michael4Times](https://forums.unrealengine.com/u/Michael4Times)\ **Post date:** [January 16, 2024, 7:41am UTC](https://forums.unrealengine.com/t/unable-to-open-uefn-without-it-crashing-on-news-screen-gpu-crash-dump-triggered/1432584/4 "2024-01-16T07:41:56Z")
I’m having this same issue. Have you found a fix for it yet? ---
**Author:** ![deadjam](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/deadjam/32/801374_2.png) [@deadjam](https://forums.unrealengine.com/u/deadjam)\ **Post date:** [February 9, 2024, 11:13am UTC](https://forums.unrealengine.com/t/unable-to-open-uefn-without-it-crashing-on-news-screen-gpu-crash-dump-triggered/1432584/5 "2024-02-09T11:13:56Z")
I haven’t yet unfortunately. I tried a few hardware tests and checked the RAM etc but still no joy. I hope that each new update might reolve it, but no. ---
**Author:** ![PlinkButNotUwU](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@PlinkButNotUwU](https://forums.unrealengine.com/u/PlinkButNotUwU)\ **Post date:** [March 4, 2024, 7:40pm UTC](https://forums.unrealengine.com/t/unable-to-open-uefn-without-it-crashing-on-news-screen-gpu-crash-dump-triggered/1432584/6 "2024-03-04T19:40:56Z")
I am also receiving this issue, I would appreciate a @PlinkButNotUwU if you find a solution ---
**Author:** ![Asxfa01](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/asxfa01/32/1169173_2.png) [@Asxfa01](https://forums.unrealengine.com/u/Asxfa01)\ **Post date:** [April 15, 2024, 5:07pm UTC](https://forums.unrealengine.com/t/unable-to-open-uefn-without-it-crashing-on-news-screen-gpu-crash-dump-triggered/1432584/7 "2024-04-15T17:07:23Z")
same issue ---
**Author:** ![RayTink](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/raytink/32/932377_2.png) [@RayTink](https://forums.unrealengine.com/u/RayTink)\ **Post date:** [May 16, 2024, 7:15am UTC](https://forums.unrealengine.com/t/unable-to-open-uefn-without-it-crashing-on-news-screen-gpu-crash-dump-triggered/1432584/8 "2024-05-16T07:15:54Z")
This sounded like a similar issue so hopefully this might help solve the problem. > [@UEFN crash on startup assertion failed.](https://forums.unrealengine.com/t/uefn-crash-on-startup-assertion-failed/805583/8): > > Ok I tried everything and just for fun decided to run UE5 and UEFN in windows 8 compatibility mode, with rivatuner closed, updated driver it finally worked. I fixed it with the windows program troubleshooter I selected the app and it suggested running it in windows 8 compat mode and it worked. There must be some call made to the gpu that makes it crash, probably related to rtx or dx12 or both because now it works like a charm! Edit: Step to ensure you don’t crash. 1: windows 8 compatibility mo… Let me know if this fixes anyone’s problem. ---
**Author:** ![Convoluted\_Query](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/convoluted_query/32/959330_2.png) [@Convoluted\_Query](https://forums.unrealengine.com/u/Convoluted_Query)\ **Post date:** [November 6, 2024, 11:34am UTC](https://forums.unrealengine.com/t/unable-to-open-uefn-without-it-crashing-on-news-screen-gpu-crash-dump-triggered/1432584/9 "2024-11-06T11:34:01Z")
I was able to somehow fix this exact problem by doing everything in every forum _and_ by going to the Epic Games Launcher \> Library, selecting the three dots on the Unreal Editor for Fortnite, clicking Manage and in the Launch Options write: **-d3d11** I had also written that line in my Settings \> Fortnite \> Additional Command Line Arguments. But, it seems that that doesn’t carry over to UEFN. I also did all the [Tdr in Regedit rigmarole](https://www.youtube.com/watch?v=S5ttbSOBdpY). Maybe that also helped? I updated everything and disabled all firewalls and anti-viruses, no dice. For me, it wasn’t [overclocking](https://forums.unrealengine.com/t/gpu-crash-d3d-device-removed-error/514360/80) or [overclocking interfaces](https://www.reddit.com/r/unrealengine/comments/tx87si/ue5_gpu_crashed_or_d3d_device_removed/), or [the latest/older NVIDIA Drivers (Game Ready or Studio), or NVIDIA settings](https://forums.unrealengine.com/t/gpu-crash-d3d-device-removed-error/514360/23), or [a different monitor](https://gamedev.stackexchange.com/questions/205053/gpu-crashed-or-d3d-device-removed), or faulty RAM, or compatibility settings. It’s just that I had to wrangle the DirectX11 access for UEFN very specifically. Nope, fiddling with [D3DRHIPreference] in the GameUserSettings.ini file didn’t work either. Hopefully this will help people in the future. ---
**Author:** ![Dalle42](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Dalle42](https://forums.unrealengine.com/u/Dalle42)\ **Post date:** [November 6, 2024, 11:46am UTC](https://forums.unrealengine.com/t/unable-to-open-uefn-without-it-crashing-on-news-screen-gpu-crash-dump-triggered/1432584/10 "2024-11-06T11:46:38Z")
Setting the launch options to **-d3d11** fixed everything for me ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [November 6, 2024, 2:37pm UTC](https://forums.unrealengine.com/t/unable-to-open-uefn-without-it-crashing-on-news-screen-gpu-crash-dump-triggered/1432584/11 "2024-11-06T14:37:44Z")
This should be fixed. Closing - Duplicate/old post ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [November 6, 2024, 2:37pm UTC](https://forums.unrealengine.com/t/unable-to-open-uefn-without-it-crashing-on-news-screen-gpu-crash-dump-triggered/1432584/12 "2024-11-06T14:37:50Z")