# Unable to install Unreal Engine 5 – Install Engine button not working 

**URL:** <https://forums.unrealengine.com/t/unable-to-install-unreal-engine-5-install-engine-button-not-working/2853045>\
**Category:** Issues and Bug Reporting (Unreal Engine)\
**Tags:** unreal-engine\
**Created:** [November 9, 2026, 8:56pm UTC](https://forums.unrealengine.com/t/unable-to-install-unreal-engine-5-install-engine-button-not-working/2853045 "2026-11-09T20:56:26Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Invidiosi80](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Invidiosi80](https://forums.unrealengine.com/u/Invidiosi80)\
**Post date:** [November 9, 2026, 8:56pm UTC](https://forums.unrealengine.com/t/unable-to-install-unreal-engine-5-install-engine-button-not-working/2853045/1 "2026-11-09T20:56:27Z")

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### Summary

Hello everyone,

I recently created an Epic Games account because I want to develop a video game using Unreal Engine 5.

Unfortunately, I cannot install Unreal Engine through the Epic Games Launcher.

**The issue:**

- The “Engine Versions” section is completely empty.
- The yellow “Install Engine” button does nothing.
- The “+” button does not respond.
- My Epic Games account is logged in successfully.
- The same issue occurs on two different Windows computers: my local PC and a Vagon cloud workstation.

**What I have already tried:**

- Restarting Epic Games Launcher.
- Checking the Launcher settings.
- Confirming that “Hide Game Library” is disabled.
- Enabling debug logging.
- Adding Game Animation Sample to my Fab library.

Nothing has resolved the problem.

I have also seen reports from other users experiencing similar issues in November 2026.

Could someone from Epic Games confirm whether this is a known Launcher issue or an account entitlement problem?

Is there an official workaround that would allow me to install Unreal Engine 5?

Thank you for your help.

### What Type of Bug are you experiencing?

Foundation (C++ Tools, Profiling, & Pipeline)

### Steps to Reproduce

1. Open Epic Games Launcher on Windows.
2. Sign in to my Epic Games account.
3. Navigate to Unreal Engine \> Library.
4. Click the yellow “Install Engine” button.
5. Try clicking the “+” button next to “Engine Versions”.
6. Repeat the same steps on another Windows computer.

### Expected Result

The Epic Games Launcher should display the available Unreal Engine versions and allow me to select and install Unreal Engine 5.

### Observed Result

The Engine Versions section remains empty. Both the Install Engine and + buttons are unresponsive. No installation window appears. The same issue occurs on my local Windows PC and on a Vagon cloud workstation using the same Epic Games account.

### Affects Versions

5.8

### Platform(s)

Windows