# Unable to install 4.6.0. Version not displaying when adding an engine **URL:** \ **Category:** Audio\ **Tags:** UE4-6, unreal-engine, question\ **Created:** [December 8, 2014, 2:39pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968 "2014-12-08T14:39:47Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![FabulousOtter](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@FabulousOtter](https://forums.unrealengine.com/u/FabulousOtter)\ **Post date:** [December 8, 2014, 2:39pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/1 "2014-12-08T14:39:47Z")
When I go to add an engine to download 4.6 it doesn’t appear in the list of available versions. I have tried a pc restart and a reinstall of the launcher to no avail. It isn’t a subscription issue, mine expires October 2015. ![](https://d3kjluh73b9h9o.cloudfront.net/original/3X/1/f/1ff793c33ae3669230ce305ad3431698927ff472.png) ---
**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\ **Post date:** [December 8, 2014, 5:15pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/2 "2014-12-08T17:15:40Z")
Hello most Fabulous of Otters! It’s a little hard to tell from your screenshot; could you help me out and go back to the drop down menu to select the engine version and see if you blank slot at the bottom of the list? -Max B. ---
**Author:** ![FabulousOtter](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@FabulousOtter](https://forums.unrealengine.com/u/FabulousOtter)\ **Post date:** [December 8, 2014, 5:34pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/3 "2014-12-08T17:34:51Z")
There’s no blank slots on either drop down menu [http://i.imgur.com/2nHxE1o.jpg](http://i.imgur.com/2nHxE1o.jpg) ---
**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\ **Post date:** [December 8, 2014, 5:46pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/4 "2014-12-08T17:46:55Z")
ah sorry for the confusion, I meant the drop down menu you had shown in your first screenshot. I can’t tell if there’s a blank slot at the bottom or it’s just the search bar there. You should be able to select the black spot at the bottom and see. ---
**Author:** ![FabulousOtter](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@FabulousOtter](https://forums.unrealengine.com/u/FabulousOtter)\ **Post date:** [December 8, 2014, 5:55pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/5 "2014-12-08T17:55:01Z")
Aah I see 🙂 No, there’s no black spot at the end of the list ![](https://d3kjluh73b9h9o.cloudfront.net/original/3X/9/4/94c63b4b3bfd661c997d323d27f42b46e0b3cc35.png) ---
**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\ **Post date:** [December 8, 2014, 6:24pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/6 "2014-12-08T18:24:29Z")
Hmm I’m seeing your account as not currently subscribed. We do have an issue with users who are not subscribed are seeing a blank slot where 4.6 should be. You seem to be experiencing a similar issue though the blank slot is now showing. If you resubscribe and are still not seeing 4.6 show up let us know! -Max B. ---
**Author:** ![FabulousOtter](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@FabulousOtter](https://forums.unrealengine.com/u/FabulousOtter)\ **Post date:** [December 8, 2014, 6:36pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/7 "2014-12-08T18:36:12Z")
My subscription was still active until 16th Oct '15 but the renewal was cancelled. I went ahead and reactivated my plan however 4.6 is still not showing (still no black box). ![](https://d3kjluh73b9h9o.cloudfront.net/original/3X/1/b/1b1d3364ffcabc4fda813bfe7cadd37b5e9ad900.png) - One thing I have noticed; when I close and re-open the launcher, 4.6.0 appears for around a second before switching to the install button a previous version [http://i.imgur.com/gwU7mJe.jpg](http://i.imgur.com/gwU7mJe.jpg) ---
**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\ **Post date:** [December 8, 2014, 8:46pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/8 "2014-12-08T20:46:13Z")
You do seem to have a curious situation here. Just saw that you have a student account which is why I was mistaken about your subscription. I’ll need to check your logs for this to see what exactly is going on. If you could follow the steps towards the bottom of this page and post your verbose logs, that will help a bunch: > **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)** > > After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from... -Max B. ---
**Author:** ![FabulousOtter](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@FabulousOtter](https://forums.unrealengine.com/u/FabulousOtter)\ **Post date:** [December 8, 2014, 9:05pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/9 "2014-12-08T21:05:36Z")
Here’s the log 🙂 link text ---
**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\ **Post date:** [December 9, 2014, 8:16pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/10 "2014-12-09T20:16:42Z")
Hey FabulousOtter, I’m still looking into your issue but I think there might be a potential fix for you. Can you log in on the launcher and see if 4.6 is there for you now? ---
**Author:** ![FabulousOtter](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@FabulousOtter](https://forums.unrealengine.com/u/FabulousOtter)\ **Post date:** [December 9, 2014, 8:32pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/11 "2014-12-09T20:32:38Z")
Hey 🙂 4.6 is still not showing. After a restart, 4.6 is still showing for a split second as above, however the ‘Create Project’ has now become ‘Subscribe’ ---
**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\ **Post date:** [December 9, 2014, 11:03pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/12 "2014-12-09T23:03:13Z")
A bit of a shot in the dark as a fix but still worth knowing. I’m still looking through the verbose logs, thank you for checking this! ---
**Author:** ![FabulousOtter](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@FabulousOtter](https://forums.unrealengine.com/u/FabulousOtter)\ **Post date:** [December 12, 2014, 11:38am UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/13 "2014-12-12T11:38:21Z")
Hey, do you happen to have any update on this? 🙂 ---
**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\ **Post date:** [December 12, 2014, 3:36pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/14 "2014-12-12T15:36:29Z")
I do have an update but I’ve contacted you through the e-mail associated with your account to continue our investigation. Very sorry for the run around here, this is a very unique bug on hands here. -Max B. ---
**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\ **Post date:** [December 15, 2014, 10:20pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/15 "2014-12-15T22:20:05Z")
Hi FabulousOtter, We tried using the files provided to us to repro your issue but were unable to. We’re still looking into the situation but in the meantime if you could try uninstalling and then reinstalling the launcher this could possibly fix what you’re seeing. -Max B. ---
**Author:** ![FabulousOtter](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@FabulousOtter](https://forums.unrealengine.com/u/FabulousOtter)\ **Post date:** [December 16, 2014, 12:57am UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/16 "2014-12-16T00:57:11Z")
Hey 🙂 With a fresh install I’ve managed to get 4.6 to show and I’m currently downloading it. Will update once it’s installed and opened (peasant internet, might take a while). However… I found that if I changed the engine install button to, say, 4.5.1 then try to switch the option back to 4.6 it no longer shows up. ---
**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\ **Post date:** [December 16, 2014, 7:09pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/17 "2014-12-16T19:09:49Z")
Great to hear that you can see 4.6 now. Sounds like something is/was corrupted on your end for the launcher. Let us know if you’re able to download and open 4.6 or if you see any other problems occurring. -Max B. ---
**Author:** ![FabulousOtter](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@FabulousOtter](https://forums.unrealengine.com/u/FabulousOtter)\ **Post date:** [December 16, 2014, 9:37pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/18 "2014-12-16T21:37:08Z")
4.6.1 has installed and works fine 🙂 ---
**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\ **Post date:** [December 16, 2014, 9:43pm UTC](https://forums.unrealengine.com/t/unable-to-install-4-6-0-version-not-displaying-when-adding-an-engine/300968/19 "2014-12-16T21:43:07Z")
Great! Let us know if you encounter any other issues! -Max B.