# unable to download content

**URL:** <https://forums.unrealengine.com/t/unable-to-download-content/448599>\
**Category:** Modding\
**Tags:** content-broswer, mod, unreal-engine, Installation, question\
**Created:** [May 8, 2019, 1:32pm UTC](https://forums.unrealengine.com/t/unable-to-download-content/448599 "2019-05-08T13:32:04Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![FoxieDaFoxYT](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@FoxieDaFoxYT](https://forums.unrealengine.com/u/FoxieDaFoxYT)\
**Post date:** [May 8, 2019, 1:32pm UTC](https://forums.unrealengine.com/t/unable-to-download-content/448599/1 "2019-05-08T13:32:04Z")

</div>

I tried to download Hello Neighbor Mod Kit but ended up with this:

 ![276303-1ac73a40-be8e-4258-891f-e1a0f9f07ffe.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/3/e/73e48a6dcd24bebf4198725676c7e5818b4f7e8f.png)

Note that the mod kit is free so it shouldn’t show that I needed to pay.

I have been able to download it before but not now. Can someone help me?

For proof that I did download it:

 ![276305-12ebd98d-7c06-4936-8ce0-0894423a4d5f.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/1/c/4/1c4d732715a253edd6b905876553f1c3a6ea75b2.png)