# UEFN Playtest Session fails on PS5 with "No reservation" error due to Display Name / PSN ID mismatch

**URL:** <https://forums.unrealengine.com/t/uefn-playtest-session-fails-on-ps5-with-no-reservation-error-due-to-display-name-psn-id-mismatch/2762310>\
**Category:** Issues and Bug Reporting\
**Tags:** closed, fortnite-creative, unreal-editor-for-fortnite, fortnite\
**Created:** [September 3, 2026, 3:11pm UTC](https://forums.unrealengine.com/t/uefn-playtest-session-fails-on-ps5-with-no-reservation-error-due-to-display-name-psn-id-mismatch/2762310 "2026-09-03T15:11:34Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![rhyan.smith](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/rhyan.smith/32/1218554_2.png) [@rhyan.smith](https://forums.unrealengine.com/u/rhyan.smith)\
**Post date:** [September 7, 2026, 1:43pm UTC](https://forums.unrealengine.com/t/uefn-playtest-session-fails-on-ps5-with-no-reservation-error-due-to-display-name-psn-id-mismatch/2762310/5 "2026-09-07T13:43:23Z")

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Hi, thanks for reporting this issue  
We are looking into it.

I’m going to consolidate this issue down to just one thread going forward please continue this issue here: [Live Edit sessions not joinable as of 42.10](https://forums.unrealengine.com/t/live-edit-sessions-not-joinable-as-of-42-10/2763059)

With that said I do need for you to do one thing I need you to provide logs (or on console submit a bug report so we can get your logs) as well as your Epic ID

> [@Live Edit sessions not joinable as of 42.10](https://forums.unrealengine.com/t/live-edit-sessions-not-joinable-as-of-42-10/2763059/8):
>
> Hi all, Anyone that is experiencing this issue, could you share your logs with me? Please read through this thread on how to get logs: [How to get your Fortnite logs](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382) For console you can submit a bug report within fortnite, follow this guide [https://www.epicgames.com/help/fortnite-battle-royale-c-34254770/gameplay-c-33726977/how-to-submit-a-fortnite-bug-report-in-game-a14422706](https://www.epicgames.com/help/fortnite-battle-royale-c-34254770/gameplay-c-33726977/how-to-submit-a-fortnite-bug-report-in-game-a14422706) We’re also going to need the Epic ID’s of the team members encountering this issue too

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_[View the full topic](https://forums.unrealengine.com/t/uefn-playtest-session-fails-on-ps5-with-no-reservation-error-due-to-display-name-psn-id-mismatch/2762310)._