# UE4 Stalls on Updating Engine

**URL:** <https://forums.unrealengine.com/t/ue4-stalls-on-updating-engine/301714>\
**Category:** Getting Started & Setup\
**Tags:** unreal-engine, Installation, question\
**Created:** [December 16, 2014, 2:31am UTC](https://forums.unrealengine.com/t/ue4-stalls-on-updating-engine/301714 "2014-12-16T02:31:06Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [December 16, 2014, 6:52pm UTC](https://forums.unrealengine.com/t/ue4-stalls-on-updating-engine/301714/2 "2014-12-16T18:52:54Z")

</div>

Hi Collingwood College.

Being behind a proxy can definitely cause this issue. You will need to add an exception for the Unreal Engine. Your IT Dept should be able to do this for you.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

Once this is done, if you are still experiencing the issue please let us know and we can continue troubleshooting.

Thanks,

TJ

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