# UE4 Crashes on Project Viewer

**URL:** <https://forums.unrealengine.com/t/ue4-crashes-on-project-viewer/309019>\
**Category:** Platform & Builds\
**Tags:** startup, not-working, broken, unreal-engine, crash, UE4, question\
**Created:** [March 3, 2015, 10:25pm UTC](https://forums.unrealengine.com/t/ue4-crashes-on-project-viewer/309019 "2015-03-03T22:25:49Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![anonymous\_user\_e6260697](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_e6260697](https://forums.unrealengine.com/u/anonymous_user_e6260697)\
**Post date:** [March 3, 2015, 11:33pm UTC](https://forums.unrealengine.com/t/ue4-crashes-on-project-viewer/309019/2 "2015-03-03T23:33:38Z")

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Hello Udotno,

I am looking into your issue and It seems that I may need some more information to be able to help.

1. are you launching UE4 from the launcher by double clicking on Epic Games Launcher and then selecting Launch from the Engine Versions section? or are you double clicking UE4Editor.exe from the install location?
2. What version of the engine are you using?

I also am including a link to a web page that has detailed instructions on troubleshooting launcher and installation related issues. If you are able please read through this page and follow all of the instructions listed.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

If you are still experiencing the issues after that please attach the verbose logs and I will investigate the problem further. Also if there is any other information that you think might be helpful make sure to include it as well.

Thanks,

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_[View the full topic](https://forums.unrealengine.com/t/ue4-crashes-on-project-viewer/309019)._
