# UE4 Crashes at Marketplace!

**URL:** <https://forums.unrealengine.com/t/ue4-crashes-at-marketplace/293903>\
**Category:** Getting Started & Setup\
**Tags:** launcher, unreal-engine, crash, question\
**Created:** [September 16, 2014, 11:55pm UTC](https://forums.unrealengine.com/t/ue4-crashes-at-marketplace/293903 "2014-09-16T23:55:08Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [September 17, 2014, 3:46pm UTC](https://forums.unrealengine.com/t/ue4-crashes-at-marketplace/293903/2 "2014-09-17T15:46:35Z")

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Hi Jonkster,

Please take a look through the troubleshooting steps in the link provided below.  
Afterwards, if you are still experiencing the issue, follow the steps at the bottom of the page and post your ‘Verbose Logs’. They will help us track down the issue.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

TJ

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