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Twinmotion Loading problem

I’ve tried loading twinmotion and i get the message “Twinmotion-Win64-Shipping.exe - System Error… The code execution cannot proceed because MFReadWrite.dll was not found. Reinstalling the program may fix this problem”.
I have tried re loading but i still get the message.

Any ideas what i can do to sort this problem.

twin-motion-loading-fault.JPG

Hello.

Please log into the Twinmotion support site, and submit a ticket for help with this issue: https://twinmotionhelp.epicgames.com/s/

Thank you.