Does anyone have a solution for this? I already tried the “contact us” approach. I included the same screenshot of the crash report message OP has posted. The replied via email with steps to try and remedy the issue “…download/run the epic games launcher and “repair”…” I tried it and the same result. I even uninstalled and re-installed it with the same crash. This happened last week, forcing me to lose days of work and to start a new file. After about 30% of re-doing the initial project. I saved and closed TM. When I tried to open the file, same crash.
I tried changing the graphics setting to Directx 11. I was able to open the file, but no path tracing. It’s “greyed out” and not able to be selected. So this “workaround” to open the file is useless for me. Below are the specs for my machine. Hope someone can find the issue and solution. Thanks
GPU: NVIDIA RTX 4090 (24 GB ,updated drivers)
CPU: AMD Threadripper 7960X (24 cores)
RAM: 128 GB