# Tried downloading/running the epic games app downloaded from the website and received this error

**URL:** <https://forums.unrealengine.com/t/tried-downloading-running-the-epic-games-app-downloaded-from-the-website-and-received-this-error/471237>\
**Category:** Getting Started & Setup\
**Tags:** login, error-code, unreal-engine, question\
**Created:** [September 14, 2020, 6:51am UTC](https://forums.unrealengine.com/t/tried-downloading-running-the-epic-games-app-downloaded-from-the-website-and-received-this-error/471237 "2020-09-14T06:51:41Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![R0mG0d](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@R0mG0d](https://forums.unrealengine.com/u/R0mG0d)\
**Post date:** [September 14, 2020, 6:51am UTC](https://forums.unrealengine.com/t/tried-downloading-running-the-epic-games-app-downloaded-from-the-website-and-received-this-error/471237/1 "2020-09-14T06:51:41Z")

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Ive tried installing the epic games launcher three times now, from the website every time, and when the download is finished and i try to run the client, I get an error saying "the application was unable to start correctly (0xc000007b) please close. How do I proceed?