The Unreal Marketplace Improvement and Feedback Thread

The Rating System…

For 15 years now, I’ve been selling 3D products on a number of 3D marketplaces. The rating systems on each of them can be very contentious with content creators. 1 site I was on near a decade ago seemed to do it right. One thing I see being on the Unreal Marketplace for a little while and selling a few thousand dollars worth of stuff, is that few people rate the products. Surprisingly few people do. When so few people rate the products, can be frustrating for creators. Even if you make a great product, all it takes is 1 person to rate it negatively to completely kill sales on them. is generally not something I worry about, but it’s a common complaint from others. The real problem is not negative ratings, but the fact that few people rate the products they bought. 1 negative rating or review means a lot less if you have many other ratings, somewhat cancelling out the bad 1. Also, when it is not easy to rate products, then it is far more likely for the average rating to be negative, as those people have a reason to seek out the rating system than people that liked the product. Like I said, there was 1 site that managed to get the rating system right. What they did was make it super easy to rate the products, with constant reminders. On that site, probably 1 in 4 purchases were rated. It was a vast difference from all the other sites. Looking at Epic Launcher, we have a list of all the products we have purchased. If there were stars options on each of those products in our Launcher, then it would be a simple way to rate the products, and in a place that is more natural to do it, where you are actually using the product. So, more reminders to rate products, and other options to do so will greatly increase the usefulness of ratings.

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