# The selected device does not support process snapshot **URL:** \ **Category:** Getting Started & Setup\ **Tags:** not-working, unreal-engine, crash, fail, question\ **Created:** [November 16, 2018, 7:09pm UTC](https://forums.unrealengine.com/t/the-selected-device-does-not-support-process-snapshot/437776 "2018-11-16T19:09:21Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![anonymous\_user\_94d42fdc1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_94d42fdc1](https://forums.unrealengine.com/u/anonymous_user_94d42fdc1)\ **Post date:** [November 16, 2018, 7:09pm UTC](https://forums.unrealengine.com/t/the-selected-device-does-not-support-process-snapshot/437776/1 "2018-11-16T19:09:21Z")
When I plug my Pixel 2 XL into my laptop it doesn’t show up on devices I can launch the app with. But when I look at the device manager my phone appears but it says: “The selected device does not support process snapshot”. Is there a fix to this? ---
**Author:** ![Ivo\_Ambrosi](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Ivo\_Ambrosi](https://forums.unrealengine.com/u/Ivo_Ambrosi)\ **Post date:** [March 10, 2021, 5:58pm UTC](https://forums.unrealengine.com/t/the-selected-device-does-not-support-process-snapshot/437776/2 "2021-03-10T17:58:55Z")
hello ErzimeX , how did you solved that issue??? ---
**Author:** ![Ivo\_Ambrosi](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Ivo\_Ambrosi](https://forums.unrealengine.com/u/Ivo_Ambrosi)\ **Post date:** [March 12, 2021, 6:50am UTC](https://forums.unrealengine.com/t/the-selected-device-does-not-support-process-snapshot/437776/3 "2021-03-12T06:50:57Z")
Hi ErzimeX, how did you solved this issue ?