We want our review system to help buyers make informed decisions when choosing what products to purchase, and we want our sellers to experience the value of having ratings that are fair and accurate. Unfortunately, some members of the marketplace community (both buyers and sellers), are abusing the current system. The review system needs to be fair, clear, and useful, and we want to mitigate the possibility of abuse. To that end, we’re having ongoing conversations internally on how to update the system that will meet the needs of the overall community.
As an additional note, we don’t like that some people use the reviews or questions system to confirm product ownership, and we want to solve that by giving the seller community the ability to verify product ownership (no big announcement on that, but it is high on the priority list).
@spacegojira I’m tagging you since I’ve moved the thread to the Marketplace section and wanted to make sure that you could still find it.