# The launcher displays 'Syncing' instead of 'Add to Project' when trying to download Arid Desert **URL:** \ **Category:** Getting Started & Setup\ **Tags:** syncing, unreal-engine, question\ **Created:** [October 31, 2014, 4:54am UTC](https://forums.unrealengine.com/t/the-launcher-displays-syncing-instead-of-add-to-project-when-trying-to-download-arid-desert/297783 "2014-10-31T04:54:49Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Bbox85\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Bbox85\_1](https://forums.unrealengine.com/u/Bbox85_1)\ **Post date:** [October 31, 2014, 4:54am UTC](https://forums.unrealengine.com/t/the-launcher-displays-syncing-instead-of-add-to-project-when-trying-to-download-arid-desert/297783/1 "2014-10-31T04:54:49Z")
The Launcher displays “syncing” instead of “Add to project”. Unable to load, even after disconnection / reconnection. ![19635-ariddesert_syncing.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/8/c/0/8c092c143d4bde7a6270115d1b112124af3e3085.png) ---
**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\ **Post date:** [October 31, 2014, 3:39pm UTC](https://forums.unrealengine.com/t/the-launcher-displays-syncing-instead-of-add-to-project-when-trying-to-download-arid-desert/297783/2 "2014-10-31T15:39:52Z")
Hi Bbox85, Please try the troubleshooting steps linked below. Afterwards if the issue is still present, follow the steps at the bottom of the page to find your ‘Verbose Logs’ and post them here. They will help us track down the issue. > **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)** > > After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from... Thanks, TJ ---
**Author:** ![Bbox85\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Bbox85\_1](https://forums.unrealengine.com/u/Bbox85_1)\ **Post date:** [October 31, 2014, 7:01pm UTC](https://forums.unrealengine.com/t/the-launcher-displays-syncing-instead-of-add-to-project-when-trying-to-download-arid-desert/297783/3 "2014-10-31T19:01:20Z")
Everything seems to be good now. Thanks! ---
**Author:** ![Bbox85\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Bbox85\_1](https://forums.unrealengine.com/u/Bbox85_1)\ **Post date:** [November 10, 2014, 8:22am UTC](https://forums.unrealengine.com/t/the-launcher-displays-syncing-instead-of-add-to-project-when-trying-to-download-arid-desert/297783/4 "2014-11-10T08:22:16Z")
I’ve received several emails about this lately, looks like it’s still occurring for other people. Even after doing the steps in the provided link. I think this bug needs to be reopened. ---
**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\ **Post date:** [November 10, 2014, 8:40pm UTC](https://forums.unrealengine.com/t/the-launcher-displays-syncing-instead-of-add-to-project-when-trying-to-download-arid-desert/297783/5 "2014-11-10T20:40:49Z")
Hi Bbox85, Here is another post that we are monitoring. > **[Syncing Issue on Arid Desert](https://forums.unrealengine.com/questions/129646/syncing-issue-on-arid-desert.html)** > > I purchased this content the other night. It worked fine yesterday - but this evening I am getting the never ending sync issue. Uninstalled the launcher and reinstalled. Checked all other possible causes on the trouble shooting guide - no luck.... There was an issue found and a fix has been implemented. Anyone else that was having this issue, please try to download it again and let us know if it is working for you now.