# The connection to the dedicated server is broken on iOS devices

**URL:** <https://forums.unrealengine.com/t/the-connection-to-the-dedicated-server-is-broken-on-ios-devices/456744>\
**Category:** Mobile\
**Tags:** onlinesubsystem, UE4-23, unreal-engine, iOS, question\
**Created:** [October 10, 2019, 1:34pm UTC](https://forums.unrealengine.com/t/the-connection-to-the-dedicated-server-is-broken-on-ios-devices/456744 "2019-10-10T13:34:50Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![anonymous\_user\_cb318e41](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_cb318e41](https://forums.unrealengine.com/u/anonymous_user_cb318e41)\
**Post date:** [October 10, 2019, 1:34pm UTC](https://forums.unrealengine.com/t/the-connection-to-the-dedicated-server-is-broken-on-ios-devices/456744/1 "2019-10-10T13:34:50Z")

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Looks like the cause of this is commit [#fb473a7](https://github.com/EpicGames/UnrealEngine/commit/fb473a7678c3669bebe0431dacaf52bcf8dee47f#diff-e6f727710008f31c0ece339b76041d2e) included in v4.23.

Android and Windows clients connect to Linux and Windows dedicated servers without any problems.

iOS clients refused to open connection to both Linux and Windows servers. We tried mobile internet with server in the cloud and local wi-fi network - no luck in both cases. No log messages on the server side, no application crashes on the client side.

When we build our project with older version of the engine (4.22 and earlier) iOS connections work as expected.

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**Author:** ![Jeff\_A](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Jeff\_A](https://forums.unrealengine.com/u/Jeff_A)\
**Post date:** [October 10, 2019, 6:45pm UTC](https://forums.unrealengine.com/t/the-connection-to-the-dedicated-server-is-broken-on-ios-devices/456744/2 "2019-10-10T18:45:29Z")

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Hello,

We’ve recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

[https://epicsupport.force.com/unrealengine/s/](https://epicsupport.force.com/unrealengine/s/)

Thanks

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**Author:** ![anonymous\_user\_cb318e41](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_cb318e41](https://forums.unrealengine.com/u/anonymous_user_cb318e41)\
**Post date:** [October 11, 2019, 1:20pm UTC](https://forums.unrealengine.com/t/the-connection-to-the-dedicated-server-is-broken-on-ios-devices/456744/3 "2019-10-11T13:20:36Z")

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Hello Jeff,

I submitted the form. Thank you!

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**Author:** ![anonymous\_user\_942e8e52](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_942e8e52](https://forums.unrealengine.com/u/anonymous_user_942e8e52)\
**Post date:** [October 11, 2019, 6:39pm UTC](https://forums.unrealengine.com/t/the-connection-to-the-dedicated-server-is-broken-on-ios-devices/456744/4 "2019-10-11T18:39:43Z")

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Thanks, I’ve entered this as [Unreal Engine Issues and Bug Tracker (UE-81740)](https://issues.unrealengine.com/issue/UE-81740)

Edit: This should be fixed in 4.23.1 - let us know if you’re still having troubles

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**Author:** ![anonymous\_user\_cb318e41](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_cb318e41](https://forums.unrealengine.com/u/anonymous_user_cb318e41)\
**Post date:** [October 16, 2019, 6:04pm UTC](https://forums.unrealengine.com/t/the-connection-to-the-dedicated-server-is-broken-on-ios-devices/456744/5 "2019-10-16T18:04:31Z")

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Hi !

We tested commit [8511277](https://github.com/EpicGames/UnrealEngine/commit/3d78451d6a2537bc2daa97f41f8e90ba4637ad9b) as specified in [UE-81740](https://issues.unrealengine.com/issue/UE-81740).

I can confirm that fix is working 🙂 Many thanks for your promt support!

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**Author:** ![anonymous\_user\_942e8e52](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_942e8e52](https://forums.unrealengine.com/u/anonymous_user_942e8e52)\
**Post date:** [October 16, 2019, 6:06pm UTC](https://forums.unrealengine.com/t/the-connection-to-the-dedicated-server-is-broken-on-ios-devices/456744/6 "2019-10-16T18:06:44Z")

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Glad to hear it! Thanks for following up!

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**Author:** ![PRESSURE2000](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@PRESSURE2000](https://forums.unrealengine.com/u/PRESSURE2000)\
**Post date:** [October 31, 2022, 10:20pm UTC](https://forums.unrealengine.com/t/the-connection-to-the-dedicated-server-is-broken-on-ios-devices/456744/7 "2022-10-31T22:20:40Z")

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this is breaking in unreal 4.27.2? I can not connect to a dedicated server on epic online services
