Text Stored on Billboard Device Not Displaying Correctly for Newly Joined Users in Session

Development Programming & Scripting
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We are using billboard devices to display users’ scores on a leaderboard.

The leaderboard updates in real-time whenever a user’s score changes during the game.

However, we are encountering an issue where User B is not seeing the correct text under the following process:

  1. Player A creates a game session and starts the game.
  2. Player A earns points, and the leaderboard continuously updates. Player A then takes a short break.
  3. Player B joins Player A’s session.
  4. When User B views the leaderboard, it should display in the format “A | {Score}”, but instead, it shows " | {Score}" without Player A’s name.

Could there be a reason for this issue? We are managing the billboard device using a single manager device, and I’m not sure why this problem is occurring.

1 Like
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Player names are localized and only available while the player is connected, if Player A left the game then you don’t have access to their name anymore, it’s kind of a confidentiality protection thing I guess, even though I think it could last for the whole session

If Player A is still connected, then it’s a bug on the device and you’d want to refresh it every time a player connects :+1: