# TeleportTo error: An unknown error occurred. If this happens frequently, contact Epic support. **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** open, unreal-editor-for-fortnite, fortnite\ **Created:** [November 25, 2025, 6:15pm UTC](https://forums.unrealengine.com/t/teleportto-error-an-unknown-error-occurred-if-this-happens-frequently-contact-epic-support/2678703 "2025-11-25T18:15:53Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![DoUHearThatBoom](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@DoUHearThatBoom](https://forums.unrealengine.com/u/DoUHearThatBoom)\ **Post date:** [November 25, 2025, 6:15pm UTC](https://forums.unrealengine.com/t/teleportto-error-an-unknown-error-occurred-if-this-happens-frequently-contact-epic-support/2678703/1 "2025-11-25T18:15:53Z")
### Summary I’m getting this constantly on my island. LogVerse: Warning: Game\_teleport\_to\_debug\_log: (Rolling Back) TeleportTo error: An unknown error occurred. If this happens frequently, contact Epic support. ### Please select what you are reporting on: Unreal Editor for Fortnite ### What Type of Bug are you experiencing? Verse ### Steps to Reproduce Launch a session, get my player convert to fort\_character, and then TeleportTo. ### Expected Result It works when deployed but behaves completely different in simulation ### Observed Result Player does not teleport and I get the rollback error. ### Platform(s) All ### Island Code 6918-1686-9744 ---
**Author:** ![Flak](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/flak/32/769441_2.png) [@Flak](https://forums.unrealengine.com/u/Flak)\ **Post date:** [November 25, 2025, 6:25pm UTC](https://forums.unrealengine.com/t/teleportto-error-an-unknown-error-occurred-if-this-happens-frequently-contact-epic-support/2678703/3 "2025-11-25T18:25:21Z")
Could we get your UEFN logs please? > [@How to get your Fortnite logs](https://forums.unrealengine.com/t/how-to-get-your-fortnite-logs/682382): > > At times, we will ask you to send us your logs when you’re having an issue in UEFN. Here is how to do that: UEFN Logs Exit Fortnite. Click on Start or press the Windows Key + R. Type \AppData\Local\UnrealEditorFortnite\Saved\Logs and press Enter. Zip your Logs folder and attach the zip file to your reply. To find UEFN Logs while working in UEFN: Click “Output Log” at the bottom of the window. Click on “Setting” at the top right of the window Click “Open Source Location” Zip your Logs folder… ---
**Author:** ![GraemeBB](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/graemebb/32/1106150_2.png) [@GraemeBB](https://forums.unrealengine.com/u/GraemeBB)\ **Post date:** [November 27, 2025, 10:32pm UTC](https://forums.unrealengine.com/t/teleportto-error-an-unknown-error-occurred-if-this-happens-frequently-contact-epic-support/2678703/5 "2025-11-27T22:32:25Z")
nobody does this for a reason, it has never worked reliably or at all sometimes and never gets fixed no matter how many times people have mentioned it. Use a teleporter device, move that around and then teleport the player with that device. ---
**Author:** ![mbggbm](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/mbggbm/32/1086108_2.png) [@mbggbm](https://forums.unrealengine.com/u/mbggbm)\ **Post date:** [February 2, 2026, 11:27pm UTC](https://forums.unrealengine.com/t/teleportto-error-an-unknown-error-occurred-if-this-happens-frequently-contact-epic-support/2678703/8 "2026-02-02T23:27:40Z")
Hi @DoUHearThatBoom, I’m taking a look at this teleporting issue. Can I get your logs or a minimal example that has your `TeleportTo` failing? ---
**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\ **Post date:** [April 24, 2026, 3:00am UTC](https://forums.unrealengine.com/t/teleportto-error-an-unknown-error-occurred-if-this-happens-frequently-contact-epic-support/2678703/10 "2026-04-24T03:00:24Z")
FORT-1023892 has been ‘Backlogged’. This is an issue we’d like to address in the future. ---
**Author:** ![system](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/1/3/713c9d3f58553f0de89543d76a8a3a2779dc9fa4.png) [@system](https://forums.unrealengine.com/u/system)\ **Post date:** [May 24, 2026, 6:16pm UTC](https://forums.unrealengine.com/t/teleportto-error-an-unknown-error-occurred-if-this-happens-frequently-contact-epic-support/2678703/11 "2026-05-24T18:16:34Z")
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