# Tax interview issue

**URL:** <https://forums.unrealengine.com/t/tax-interview-issue/2013183>\
**Category:** Issues and Bug Reporting\
**Tags:** fortnite-creative, unreal-editor-for-fortnite, question, fortnite\
**Created:** [September 9, 2024, 1:06pm UTC](https://forums.unrealengine.com/t/tax-interview-issue/2013183 "2024-09-09T13:06:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Reinzinter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/reinzinter/32/928269_2.png) [@Reinzinter](https://forums.unrealengine.com/u/Reinzinter)\
**Post date:** [September 9, 2024, 1:06pm UTC](https://forums.unrealengine.com/t/tax-interview-issue/2013183/1 "2024-09-09T13:06:18Z")

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### Summary

I’m trying to sign up for the Fortnite UEFN creator program and when I try to do my tax interview the error message ‘We cannot complete your tax interview at this time. Please review the applicable program terms for further information and eligibility requirements.’ pops up

Anyone know how to fix this? I know it’s not Creative related but I’m not sure where else I can report this, thank you

### Please select what you are reporting on:

Unreal Editor for Fortnite

### What Type of Bug are you experiencing?

Other

### Steps to Reproduce

Take the tax interview

### Expected Result

Passing the tax review

### Observed Result

‘We cannot complete your tax interview at this time. Please review the applicable program terms for further information and eligibility requirements.’

### Platform(s)

PC

---

<div class="post-metadata">

**Author:** ![Jimbohalo10](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jimbohalo10/32/961440_2.png) [@Jimbohalo10](https://forums.unrealengine.com/u/Jimbohalo10)\
**Post date:** [September 9, 2024, 2:25pm UTC](https://forums.unrealengine.com/t/tax-interview-issue/2013183/2 "2024-09-09T14:25:50Z")

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hi @Reinzinter ,  
[Set up your Tax Profile and Hyperwallet account - Creator Programs Support (epicgames.com)](https://www.epicgames.com/help/en-US/c-Category_CreatorPrograms/c-OurCreatorPrograms_SupportACreator/set-up-your-tax-profile-and-hyperwallet-account-a000084955)

[Set Up Your Tax Profile | Fortnite Creative Documentation | Epic Developer Community (epicgames.com)](https://dev.epicgames.com/documentation/en-us/fortnite-creative/set-up-your-tax-profile-in-fortnite-creative)

[Tutorial: About Tax interview and Payout profile - General / Tutorial & Course Discussions - Epic Developer Community Forums (unrealengine.com)](https://forums.unrealengine.com/t/tutorial-about-tax-interview-and-payout-profile/1900019/2)

Just remember in Germany/Europe MWST may be payable like UK

You only get 7 days from opening you profile to finishing

If you cannot complete contact Player Support to reopen or wait 30 days when profiles not completed are deleted and you start again