# Syncing issue with arid desert 4.6

**URL:** <https://forums.unrealengine.com/t/syncing-issue-with-arid-desert-4-6/300933>\
**Category:** UE Marketplace\
**Tags:** syncing, unreal-engine, marketplace, question\
**Created:** [December 8, 2014, 8:23am UTC](https://forums.unrealengine.com/t/syncing-issue-with-arid-desert-4-6/300933 "2014-12-08T08:23:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![bigzer](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@bigzer](https://forums.unrealengine.com/u/bigzer)\
**Post date:** [December 8, 2014, 8:23am UTC](https://forums.unrealengine.com/t/syncing-issue-with-arid-desert-4-6/300933/1 "2014-12-08T08:23:49Z")

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I tried to download the 4.6 version of arid desert but unfortunately I get the Syncing message as seen here: [http://puu.sh/dlS2p/24fc752168.jpg](http://puu.sh/dlS2p/24fc752168.jpg) .

I can download free packages.  
I deleted the vault cache content but it didn’t fix.  
I have tried with various VPNs and without VPN but nothing worked.

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [December 8, 2014, 7:37pm UTC](https://forums.unrealengine.com/t/syncing-issue-with-arid-desert-4-6/300933/2 "2014-12-08T19:37:49Z")

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Hi bigzer,

Please try the troubleshooting steps linked below. Afterwards if the issue is still present, follow the steps at the bottom of the page to find your ‘Verbose Logs’ and post them here. They will help us track down the issue.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

Thanks,

TJ

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**Author:** ![\_Epic\_Maximusdb3\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@\_Epic\_Maximusdb3\_1](https://forums.unrealengine.com/u/_Epic_Maximusdb3_1)\
**Post date:** [December 9, 2014, 10:08pm UTC](https://forums.unrealengine.com/t/syncing-issue-with-arid-desert-4-6/300933/3 "2014-12-09T22:08:43Z")

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Hi Bigzer,  
There was a small typo on our backend but everything should be fine now! Thank you for the heads up!

-Max B.