# Stuck on "Please Wait..." when downloading engine

**URL:** <https://forums.unrealengine.com/t/stuck-on-please-wait-when-downloading-engine/309280>\
**Category:** Getting Started & Setup\
**Tags:** unreal-engine, question\
**Created:** [March 5, 2015, 12:40am UTC](https://forums.unrealengine.com/t/stuck-on-please-wait-when-downloading-engine/309280 "2015-03-05T00:40:09Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![MrNegaBlox\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@MrNegaBlox\_1](https://forums.unrealengine.com/u/MrNegaBlox_1)\
**Post date:** [March 5, 2015, 12:40am UTC](https://forums.unrealengine.com/t/stuck-on-please-wait-when-downloading-engine/309280/1 "2015-03-05T00:40:09Z")

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so I have already done the whole troubleshooting thing from this link:

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

Is it a problem with the launcher or the servers?

I am really determined to get started.

Here is the log that I got:

> **[Dropbox - Error](https://www.dropbox.com/s/lyx29krqnmcwzqm/EpicGamesLauncher-backup-2015.03.04-19.27.27.log?dl=0)**
>
> Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. Never email yourself a file again!

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**Author:** ![MrNegaBlox\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@MrNegaBlox\_1](https://forums.unrealengine.com/u/MrNegaBlox_1)\
**Post date:** [March 5, 2015, 12:49am UTC](https://forums.unrealengine.com/t/stuck-on-please-wait-when-downloading-engine/309280/2 "2015-03-05T00:49:54Z")

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turns out I was being impatient… sorry for the trouble 🙂

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**Author:** ![Lovecraft\_K](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Lovecraft\_K](https://forums.unrealengine.com/u/Lovecraft_K)\
**Post date:** [March 5, 2015, 1:04am UTC](https://forums.unrealengine.com/t/stuck-on-please-wait-when-downloading-engine/309280/3 "2015-03-05T01:04:58Z")

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Not a Problem let us know if you continue to have issues.

Thank You

Eric Ketchum