# Stuck on "Please Wait..." status when downloading the engine

**URL:** <https://forums.unrealengine.com/t/stuck-on-please-wait-status-when-downloading-the-engine/308987>\
**Category:** Getting Started & Setup\
**Tags:** unreal-engine, editor, UE4, question\
**Created:** [March 3, 2015, 8:16pm UTC](https://forums.unrealengine.com/t/stuck-on-please-wait-status-when-downloading-the-engine/308987 "2015-03-03T20:16:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![testbug10\_1](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@testbug10\_1](https://forums.unrealengine.com/u/testbug10_1)\
**Post date:** [March 3, 2015, 8:16pm UTC](https://forums.unrealengine.com/t/stuck-on-please-wait-status-when-downloading-the-engine/308987/1 "2015-03-03T20:16:58Z")

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I have been unable to download the unreal engine 4 software from the library. I have been stuck on the please wait status for a long time… can someone please help?

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [March 3, 2015, 8:43pm UTC](https://forums.unrealengine.com/t/stuck-on-please-wait-status-when-downloading-the-engine/308987/2 "2015-03-03T20:43:30Z")

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Hi testbug10,

Please try the troubleshooting steps in the ‘Launcher is unable to download content’ section in the guide below. Post back here to let us know if it works for you or not.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [March 9, 2015, 5:03pm UTC](https://forums.unrealengine.com/t/stuck-on-please-wait-status-when-downloading-the-engine/308987/3 "2015-03-09T17:03:12Z")

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Hi testbug10,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try my suggestion above and post back here with the results.

Cheers,

TJ