# Stuck at Updating 99% when matchmaking **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** fortnite-creative, unreal-editor-for-fortnite, fortnite\ **Created:** [November 6, 2024, 12:01am UTC](https://forums.unrealengine.com/t/stuck-at-updating-99-when-matchmaking/2106981 "2024-11-06T00:01:33Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![FinestCreative](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/finestcreative/32/1034971_2.png) [@FinestCreative](https://forums.unrealengine.com/u/FinestCreative)\ **Post date:** [November 6, 2024, 12:01am UTC](https://forums.unrealengine.com/t/stuck-at-updating-99-when-matchmaking/2106981/1 "2024-11-06T00:01:33Z")
### Summary A player reported he is unable to enter my map. He wil get stuck at 99% Updating ### Please select what you are reporting on: Creative ### What Type of Bug are you experiencing? Matchmaking ### Steps to Reproduce Seems to be account specific ### Expected Result You enter the map ### Observed Result You are stuck at 99% ![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/f/1/6/f16a962923a32042c9f71cb2811e014212ffc6fa.jpeg) ### Platform(s) PC ### Island Code 6570-5231-1418 ---
**Author:** ![ZTheGamist](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@ZTheGamist](https://forums.unrealengine.com/u/ZTheGamist)\ **Post date:** [November 9, 2024, 3:22am UTC](https://forums.unrealengine.com/t/stuck-at-updating-99-when-matchmaking/2106981/2 "2024-11-09T03:22:46Z")
I’ve been having this exact issue on Xbox as well, but with a completely different map. Anyone figure out a fix yet? ---
**Author:** ![FinestCreative](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/finestcreative/32/1034971_2.png) [@FinestCreative](https://forums.unrealengine.com/u/FinestCreative)\ **Post date:** [November 9, 2024, 4:02pm UTC](https://forums.unrealengine.com/t/stuck-at-updating-99-when-matchmaking/2106981/3 "2024-11-09T16:02:14Z")
There is no fix, we have to wait for Epic to address this ---
**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\ **Post date:** [November 11, 2024, 6:46pm UTC](https://forums.unrealengine.com/t/stuck-at-updating-99-when-matchmaking/2106981/4 "2024-11-11T18:46:35Z")
The status of FORT-819753 incident has been moved from ‘Needs Triage’ to ‘Closed’. Resolution Reason: ‘Cannot Reproduce’ ---
**Author:** ![VibinJivan](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/vibinjivan/32/926434_2.png) [@VibinJivan](https://forums.unrealengine.com/u/VibinJivan)\ **Post date:** [November 12, 2024, 12:58am UTC](https://forums.unrealengine.com/t/stuck-at-updating-99-when-matchmaking/2106981/5 "2024-11-12T00:58:11Z")
Hey this is a big issue in my maps as well. The current maps that I know are having this problem are: How to Piece Control: 7037-5244-5527 How to Build: 6483-9631-9857 I’ve received many comments saying they can’t load in, and it gets stuck at 98%. However, I also got the additional info that after a while they can’t a cannot connect error. This is the only screenshot I have of the error and it’s in a different language, but it’s worth noting. ![stuck loading](https://d3kjluh73b9h9o.cloudfront.net/original/4X/0/0/8/00816cfcfe32e86e3c09305713977af490762365.png) ![error queue](https://d3kjluh73b9h9o.cloudfront.net/original/4X/a/f/e/afe081bfd7a33ad88ef7e7da8320274a9460cc92.png) ---
**Author:** ![Jimbohalo10](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jimbohalo10/32/961440_2.png) [@Jimbohalo10](https://forums.unrealengine.com/u/Jimbohalo10)\ **Post date:** [November 12, 2024, 8:25am UTC](https://forums.unrealengine.com/t/stuck-at-updating-99-when-matchmaking/2106981/6 "2024-11-12T08:25:19Z")
hi @VibinJivan , @JoeriDukker this failure is due to server problem looking back in the Fortnite Status logs we find > [EOS - Account Authentication Flow Issues](https://status.epicgames.com/incidents/zbhyhslfk8l0) **Resolved** - This incident has been resolved. Nov 12, 00:36 UTC **Investigating** - We are currently investigating an issue where the authentication flow in the in-game overlay is not properly displaying. Nov 11, 23:57 UTC All from 11 November and 12 November until 20 minutes ago there were various errors Tried both you island codes now WORKING. ALL USERS will have delays of 2 minutes at 98% whilst servers recover. Patches are coming out every TWO days to fix UEFN/FNC problems. REMIX 32.00 will have updates every Friday/Saturday 06:00 to 08:00 in November Matchmaking servers will be down UEFN/FNC networks get patched on Monday/Wednesday 06:00 to 08:00 UTC remember that networks in each region will be busy causing Matchmaking retries Patches every Fortnite (Fortnight =14 days) are now coming every 6 to 7 days. I just tried my Nintendo, which took 5 minutes to load at 98/99% to update, as opposed to 2 minutes for the PC. Even longer for Xbox My Xbox is still waiting to update maybe need to clear the cache and re-install 32.00, always does that. Oh yeah goes back to lobby if Xbox Live network has an error on ANY island ---
**Author:** ![Jimbohalo10](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jimbohalo10/32/961440_2.png) [@Jimbohalo10](https://forums.unrealengine.com/u/Jimbohalo10)\ **Post date:** [November 12, 2024, 8:39am UTC](https://forums.unrealengine.com/t/stuck-at-updating-99-when-matchmaking/2106981/7 "2024-11-12T08:39:00Z")
> [@FinestCreative](#): > > 6570-5231-1418 ON UK fibre broadband Update wait 21 seconds on PC and about 2 minutes on Nintendo The Samsung Galaxy G10 Android updating is 20 seconds The timing on the above video does not wait more than 18 seconds see previous post for more details European servers (Polish - AKTUALIZOWANIE) are very slow compared to UK networks and have a very high ping rate therefore will take even longer and may therefore timeout ---
**Author:** ![OniZach](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/onizach/32/1074119_2.png) [@OniZach](https://forums.unrealengine.com/u/OniZach)\ **Post date:** [November 12, 2024, 1:38pm UTC](https://forums.unrealengine.com/t/stuck-at-updating-99-when-matchmaking/2106981/8 "2024-11-12T13:38:25Z")
We’re experiencing this issue as well, our players have reported that they have been unable to queue into our map due to either Matchmaking Errors or stuck on 99% on either console (Xbox & Playstation) or Nintendo Switch. I have not had players report this issue on PC so I haven’t been able to collect their game logs. I also tried partying with people who were experiencing the issue and queueing in together, it let me in the island (I’m on PC) but kept the other player in the lobby stuck on 99% for over 30 minutes or they continuously received matchmaking errors. Players have reported this issue ever since v32.00 released on November 2nd for our island Reboot 2: 0883-6447-8081 in our Discord feedback forum, as shown by the timestamps this issue has been ongoing for a little over a week now. ![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/8/e/e/8ee6f9948755ca4ecbd231e2bc7b5c261c5c8283.png) ![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/5/6/0/560d2e447f07a0fa1541bc9ee5e57cca0c84e859.png) ![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/6/a/3/6a30a1e9416716616043c620b6e75eaba075c6c0.png) ![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/9/f/79ffd4a77010fe737ba7617e8d2efe22ea9218fe.png) Hoping this can be fixed in tomorrow’s update v32.10 🙏 ---
**Author:** ![Jimbohalo10](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jimbohalo10/32/961440_2.png) [@Jimbohalo10](https://forums.unrealengine.com/u/Jimbohalo10)\ **Post date:** [November 12, 2024, 3:23pm UTC](https://forums.unrealengine.com/t/stuck-at-updating-99-when-matchmaking/2106981/9 "2024-11-12T15:23:16Z")
> [@OniZach](#): > > Reboot 2: 0883-6447-8081 hi @OniZach , Just tested UK 15:00 UTC UK 10:00 EST 26 seconds to update and Matchmaking 6 seconds relatively old Samsung Galaxy just updated to 32.00 all patches with opening ping 127ms followed by 16ms to 27m with 7 players in the game. No Join errors checked FNC logs no errors Still, believe its **how each regions networks respond** works fine on Nintendo with all new updates loaded at 08:00 UTC > We are currently investigating an issue where the authentication flow in the in-game overlay is not properly displaying. > Posted 17 hours ago. Nov 11, 2024 - 23:57 UTC 4pm Seattle just after school finished 🤣 🙄 Same times as reports on discourse My Xbox ones X is working at 17:00 Gut uk ---
**Author:** ![Jimbohalo10](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jimbohalo10/32/961440_2.png) [@Jimbohalo10](https://forums.unrealengine.com/u/Jimbohalo10)\ **Post date:** [November 13, 2024, 1:15pm UTC](https://forums.unrealengine.com/t/stuck-at-updating-99-when-matchmaking/2106981/10 "2024-11-13T13:15:50Z")
Hi @JoeriDukker, @OniZach @VibinJivan @Flak et ALL, it’s probably worth pointing out that I left my Xbox One on all the time, and it has **NOT** AUTOMATICALLY UPDATED TO 32.10. Probably you can go XBL controller (three line button )onto Fortnite into options and click update This according to other sources is the MS Store is not updated until at least 8 hours after the Epic Launcher PC version. During this time M **atchmaking errors will occur. they are FALSE** We cannot therefore test until Thursday 14th November and any errors are FALSE errors on any ISLAND! on ANY CONSOLE and Android Phones > The v32.10 update **downtime has ended.** It started at 4 AM ET 09:00 UTC 10:00 CET on November 13, 2024, and lasted three and a half hours. The start time and date for the server maintenance were confirmed beforehand by Epic in a [post on X](https://x.com/FortniteStatus/status/1856440432432955543) as usual. From [Fortnite 32.10 patch notes: Ice Spice, new Mythics & more - Dexerto](https://www.dexerto.com/fortnite/fortnite-32-10-patch-notes-2978377/)