# Sound crashing when using X-Fi sound card **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** audio-bugs, fortnite-creative, unreal-editor-for-fortnite, fortnite\ **Created:** [March 23, 2026, 1:26pm UTC](https://forums.unrealengine.com/t/sound-crashing-when-using-x-fi-sound-card/2708336 "2026-03-23T13:26:46Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![logihere](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@logihere](https://forums.unrealengine.com/u/logihere)\ **Post date:** [March 23, 2026, 1:26pm UTC](https://forums.unrealengine.com/t/sound-crashing-when-using-x-fi-sound-card/2708336/1 "2026-03-23T13:26:46Z")
### Summary Since the last update I’ve been unable to play Fortnite using my Soundblaster X-Fi Titanium model SB0886. Everything works just fine in lobby and waiting area before going into the bus. All audio then gets cut out, leaving one steady pitched sound and crashing all sound in Windows. Only way to fix it is to restart the PC, because launching Windows sound control panel causes it to be stuck in “not responding” state. Issue is not present when using integrated Realtek sound card, even though the X-Fi is still in the system. Two other PCs with external USB X-Fi model SB1095 sound cards work fine, my system also didn’t crash before Chapter 7 Season 2 update. ### Please select what you are reporting on: Creative ### What Type of Bug are you experiencing? Audio ### Steps to Reproduce Use maybe any PCIe sound card, ideally my exact model. Go to blitz royale, when bus reaches about half the map, audio glitches. Not happening on external USB cards. ### Expected Result Sound gets killed when bus reaches about half of the map. ### Observed Result as above ### Platform(s) PC specs: ASRock X370 Taichi Ryzen 5 5600 24GB DDR4 3000 ram - tested with 3 different kits, issue persists RTX 4060 Gigabyte 256GB Kioxia NVMe for system, 512GB Intel NVMe for games (Fortnite included), 2TB Seagate HDD Creative Labs SB0886 PCI Express Sound Blaster X-Fi Titanium Fatal1ty Professional Series Sound Card Integrated Realtek ALC1220 sound card works fine, doesn’t cause issues Two other PCs with external USB SB1095 cards: ASRock AB350 Gaming ITX/AC Ryzen 3 3100 16GB DDR4 3000 ram GT 1030 Gigabyte 512GB Samsung NVME, 1TB WD Blue HDD ASRock B450 Steel Legend Ryzen 7 5700X 32GB DDR4 3200 ram RX 9070 ASRock Steel Legend 256 Kioxia NVME, 2TB Samsung SATA SSD, 1TB Seagate HDD ---
**Author:** ![th0massi](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@th0massi](https://forums.unrealengine.com/u/th0massi)\ **Post date:** [March 26, 2026, 12:08am UTC](https://forums.unrealengine.com/t/sound-crashing-when-using-x-fi-sound-card/2708336/2 "2026-03-26T00:08:12Z")
Same problem here with the same sound card. Entering a game lobby/map completely crashes my Windows sound untill a full PC restart. Happening on both BR and STW. This bug was happening about a year ago too, I came back to try this game again in February and it worked for a few weeks, but alas, recent seasonal update broke it again. Absolutely ridiculous. ---
**Author:** ![system](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/1/3/713c9d3f58553f0de89543d76a8a3a2779dc9fa4.png) [@system](https://forums.unrealengine.com/u/system)\ **Post date:** [September 19, 2026, 1:27pm UTC](https://forums.unrealengine.com/t/sound-crashing-when-using-x-fi-sound-card/2708336/3 "2026-09-19T13:27:29Z")
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