What was the solution after all? I am struggling with the same problem. In the middle of shopping. It said “Sorry, your account has too many active logins. Please log out of one of the places you are using your account and try again.” logged out. Since then my account has been unavailable. I tried from multiple devices. The error code changes to “sorry, your account is temporarily locked. plase try again later” and “sorry the credentials you are using are invalid” But that is not a solution. Who should, can I tell? Only my email account associated with my main account is intact. I am completely locked out. I would have bought it to develop a game. I am locked out and I don’t understand why…
So what to do? Who can I tell? Is there an email address option? My account existed solely because of Unreal Enige 5 and I lost access to my account just after I purchased it.
I created this out of necessity so that I could post something at all… But to whom? Who and where does one deal with this kind of problem?