You should take a look at the collision profiles your character’s capsule and skeletal mesh are using. These are normally “Pawn” and “CharacterMesh”.
The Collision Capsule is a shape around your character which is used for very simple calculations usually related to navigation, like blocking other characters from running through you. For more detailed calculations, like shooting a particular bone on a character or calculating a bounce of a beachball on a character’s hand, you use the character mesh.
The collision profiles define what a mesh will block, ignore or overlap and is used with line tracing.
Be aware that the other object might be ignoring the character by its collision configuration.
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