# Royalties due - no response from Epic

**URL:** <https://forums.unrealengine.com/t/royalties-due-no-response-from-epic/347432>\
**Category:** Community & Industry Discussion\
**Tags:** royalty-payment, unreal-engine, question\
**Created:** [February 14, 2016, 11:41am UTC](https://forums.unrealengine.com/t/royalties-due-no-response-from-epic/347432 "2016-02-14T11:41:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![TatuTeittinen](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@TatuTeittinen](https://forums.unrealengine.com/u/TatuTeittinen)\
**Post date:** [February 14, 2016, 11:41am UTC](https://forums.unrealengine.com/t/royalties-due-no-response-from-epic/347432/1 "2016-02-14T11:41:42Z")

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Hi,

I contacted the [royalty@unrealengine.com](mailto:royalty@unrealengine.com) with our sales details on January 25th (as we had gotten them from Valve), but have not heard back with the bank details so we can pay the royalties. I also pinged the [release@unrealengine.com](mailto:release@unrealengine.com) email, but no response there either. It’s nearly been 45 days since the end of the quarter, but we have been unable to make the payment without the bank details.

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**Author:** ![TatuTeittinen](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@TatuTeittinen](https://forums.unrealengine.com/u/TatuTeittinen)\
**Post date:** [February 16, 2016, 8:23am UTC](https://forums.unrealengine.com/t/royalties-due-no-response-from-epic/347432/2 "2016-02-16T08:23:51Z")

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Gotcha, thanks!