# Public Matchmaking Bug: Unable to Join Public Lobbies - New Fortnite Maps **URL:** \ **Category:** Issues and Bug Reporting\ **Tags:** closed, fortnite-creative, unreal-editor-for-fortnite, crash, fortnite\ **Created:** [June 27, 2025, 2:54pm UTC](https://forums.unrealengine.com/t/public-matchmaking-bug-unable-to-join-public-lobbies-new-fortnite-maps/2581520 "2025-06-27T14:54:14Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Hunter-Jaw](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/hunter-jaw/32/1080238_2.png) [@Hunter-Jaw](https://forums.unrealengine.com/u/Hunter-Jaw)\ **Post date:** [June 27, 2025, 2:54pm UTC](https://forums.unrealengine.com/t/public-matchmaking-bug-unable-to-join-public-lobbies-new-fortnite-maps/2581520/1 "2025-06-27T14:54:14Z")
### Summary Players attempting to connect to my games, Brawl Box 3v3 and Brawl Box 5v5, are unable to do so due to the error: ‘Matchmaking Error #1, Unknown Error, Maybe Try Again?’ This means that no matter how much external advertising, marketing, or any form of promotion I do, my game will not pick up players. I’ve already troubleshooted the settings several times, and each time, the same result. (And yes, Custom Teams is not enabled with Dynamic Matchmaking) ### Please select what you are reporting on: Creative ### What Type of Bug are you experiencing? Matchmaking ### Steps to Reproduce 1. Search up 6609-0739-5824 or 0697-6104-5191 in the Fortnite Map Search 2. Select the Island 3. Set your matchmaking status to ‘Public’ 4. Attempt to play the game ### Expected Result The expected result is that the player downloads and joins the map without errors, hopefully within thirty seconds. ### Observed Result The observed result is a message appearing between 0:08 and 0:15, labeled ‘Matchmaking Error #1, Unknown Error, Maybe Try Again?’. This will continue each time you try to requeue. ### Platform(s) PC, Console, appears to be all platforms ### Island Code 6609-0739-5824 and 0697-6104-5191 ### Upload an image ![Screenshot 2025-06-27 103833.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/a/6/5/a65d2d98963c72c8c886fcaa76932a5e7f59f0e1.png) ### Video [![](https://d3kjluh73b9h9o.cloudfront.net/original/4X/4/4/6/446b10ae7020cdbe2dee32b36382771a1e66cd49.jpeg "Public Matchmaking Error: Newly Released Map") ](https://www.youtube.com/watch?v=fjYvVKora9w) ### Additional Notes Please get in touch with me if you appear to join a Public game or know a solution. Thank you so much for your help! ---
**Author:** ![JohnnyBluePrint](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/johnnyblueprint/32/1177185_2.png) [@JohnnyBluePrint](https://forums.unrealengine.com/u/JohnnyBluePrint)\ **Post date:** [June 27, 2025, 4:11pm UTC](https://forums.unrealengine.com/t/public-matchmaking-bug-unable-to-join-public-lobbies-new-fortnite-maps/2581520/2 "2025-06-27T16:11:09Z")
Looks like the same issue the one I linked below if you want to vote on that too. > [@Creative Island matchmaking errors](https://forums.unrealengine.com/t/creative-island-matchmaking-errors/2560880/15): > > Hi @SkylarGemDragon , This works with new patch 24 jun 25 tested 05:00 UTC slight_smile In Public ---
**Author:** ![Jimbohalo10](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/jimbohalo10/32/961440_2.png) [@Jimbohalo10](https://forums.unrealengine.com/u/Jimbohalo10)\ **Post date:** [June 27, 2025, 5:11pm UTC](https://forums.unrealengine.com/t/public-matchmaking-bug-unable-to-join-public-lobbies-new-fortnite-maps/2581520/3 "2025-06-27T17:11:29Z")
hi @Hunter-Jaw , UPDATE : 19:00 GMT **BRAWL BOX 5 V 5 works!** BRAWL BOX 3 V 3 FAILS! Failing in UK/GMT PUBLIC fails after 20 seconds. Engineers here is map Match Making extracted from log [MatchmakingFailure6609-0739-5824GMT1800jun27GMT.txt](https://forums.unrealengine.com/uploads/short-url/3GjhNJ1UPK9ZReNagYe8rHsGOHr.txt) (19.1 KB) says all working at [Epic Games Public Status](https://status.epicgames.com/) LinkId [Mnemonic=[9909-6421-7669] Version=[latest]] WorldId [World [None] WorldName [None] WorldOwnerId [INVALID] IsJoinable [Unjoinable]] ProductModes [None] SessionId [Session Id [None] Join Info [IslandJoinability [CanNotBeJoinedOrWatched] SessionKey [None]]] Privacy [Fill] Region [EU] MatchmakingId [C995E7E64EEA2F763CCA0DAB1B3F952B]] [2025.06.27-17.14.07:296][19]MatchmakingLog: [3276] Island Refresh Started [2025.06.27-17.14.07:296][19]MatchmakingLog: [321f] Refresh for [ LinkId [Mnemonic=[9909-6421-7669] Version=[latest]] **WorldId [World [None] WorldName [None] WorldOwnerId [INVALID] IsJoinable [Unjoinable]**] ProductModes [None] SessionId [Session Id [None] Join Info [IslandJoinability [CanNotBeJoinedOrWatched] SessionKey [None]]] Privacy [Fill] Region [EU] MatchmakingId [C995E7E64EEA2F763CCA0DAB1B3F952B]] set to 15:0 [2025.06.27-17.14.07:296][19] MatchmakingLog: [3c09] **Selected Island Deinitialized!** [2025.06.27-17.14.07:296][19] LogMatchmakingServiceClient: **ChangeState - ‘QueueFull’ → ‘Finished’** WHY ITS got no one in it! [2025.06.27-17.14.07:296][19]LogOnlineServices: [FMatchmakingMcp::OnClientStateChanged] AccountId=2076ba20ca9f4e7eb781f7640cd2f593 TicketId=48599cee469b5d64f595bab2a33c25f8 OldState=QueueFull NewState=Finished [2025.06.27-17.14.07:296][19]LogMatchmakingServiceClient: **DisconnectFromMatchmakingService - Disconnecting from service** [2025.06.27-17.14.07:296][19]LogMatchmakingServiceClient: **StopPinging - Stopping ping timer** [2025.06.27-17.14.07:300][20]LogMatchmakingServiceClient: **Destroying Matchmaking Service** [2025.06.27-17.14.07:308][20]LogGarbage: 2.236 ms for incrementally purging unreachable objects (FinishDestroyed: 2311, Destroyed: 489 / 2311) Looking at the logs they are all the same **Queue Full error** Now the island above has logged in something intermittent? ---
**Author:** ![Hunter-Jaw](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/hunter-jaw/32/1080238_2.png) [@Hunter-Jaw](https://forums.unrealengine.com/u/Hunter-Jaw)\ **Post date:** [June 27, 2025, 6:23pm UTC](https://forums.unrealengine.com/t/public-matchmaking-bug-unable-to-join-public-lobbies-new-fortnite-maps/2581520/4 "2025-06-27T18:23:53Z")
Wow, thank you so much for this 😮, I’m not too sure why it’s saying Queue Full error either. At one point, this map WAS playable (Brawl Box 3v3) so I’m not sure what happened… ---
**Author:** ![Hunter-Jaw](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/hunter-jaw/32/1080238_2.png) [@Hunter-Jaw](https://forums.unrealengine.com/u/Hunter-Jaw)\ **Post date:** [June 27, 2025, 7:20pm UTC](https://forums.unrealengine.com/t/public-matchmaking-bug-unable-to-join-public-lobbies-new-fortnite-maps/2581520/5 "2025-06-27T19:20:45Z")
Update: Both maps now work, not sure why they weren’t before. Thank you so much for the help! ---
**Author:** ![NeverSit](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/neversit/32/1058955_2.png) [@NeverSit](https://forums.unrealengine.com/u/NeverSit)\ **Post date:** [July 1, 2025, 11:02am UTC](https://forums.unrealengine.com/t/public-matchmaking-bug-unable-to-join-public-lobbies-new-fortnite-maps/2581520/6 "2025-07-01T11:02:34Z")
Im having the same problem with a tycoon i trying to launch, has there been a fix yet? Im seeing a lot of forum posts about this but no answers yet ---
**Author:** ![Mulham.1998](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Mulham.1998](https://forums.unrealengine.com/u/Mulham.1998)\ **Post date:** [July 1, 2025, 2:58pm UTC](https://forums.unrealengine.com/t/public-matchmaking-bug-unable-to-join-public-lobbies-new-fortnite-maps/2581520/7 "2025-07-01T14:58:20Z")
can u tell me what u did bec i have same problem ---
**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\ **Post date:** [September 10, 2025, 6:01pm UTC](https://forums.unrealengine.com/t/public-matchmaking-bug-unable-to-join-public-lobbies-new-fortnite-maps/2581520/9 "2025-09-10T18:01:38Z")
FORT-968665 has been ‘Closed’. We’re unable to reproduce this issue. ---
**Author:** ![system](https://d3kjluh73b9h9o.cloudfront.net/original/4X/7/1/3/713c9d3f58553f0de89543d76a8a3a2779dc9fa4.png) [@system](https://forums.unrealengine.com/u/system)\ **Post date:** [December 24, 2025, 2:54pm UTC](https://forums.unrealengine.com/t/public-matchmaking-bug-unable-to-join-public-lobbies-new-fortnite-maps/2581520/10 "2025-12-24T14:54:51Z")
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