# Problems with UE4

**URL:** <https://forums.unrealengine.com/t/problems-with-ue4/39911>\
**Category:** Feedback & Requests\
**Tags:** unreal-engine\
**Created:** [August 27, 2015, 1:42pm UTC](https://forums.unrealengine.com/t/problems-with-ue4/39911 "2015-08-27T13:42:30Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Tim\_Hobson](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Tim\_Hobson](https://forums.unrealengine.com/u/Tim_Hobson)\
**Post date:** [August 28, 2015, 12:35am UTC](https://forums.unrealengine.com/t/problems-with-ue4/39911/3 "2015-08-28T00:35:04Z")

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Hi DeadlyCakes,

94 is right that if your computer is getting a BSOD or the editor is shutting down due to an error with the computer this isn’t necessarily a problem directly related to Unreal Engine 4.

Like UE4’s Crash Reporter that helps determine where the crash is happening Windows has a similar feature as well called Windows Event Viewer. This program can help determine where things are going wrong in Windows that caused the computer to BSOD or a program to shutdown.

Not long ago I setup a simple guide that you can use to get the logs for the crash. These logs will give you an error code that you can cross reference with Windows errors to see what may be causing the problem, or you can post a question on [AnswerHub](http://answers.UnrealEngine.com) in the **Bug Reports** section with these logs, your DxDiag, and any additional information that may be helpful.

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

I did a quick search in regards to the error message you posted. Some of the posts suggested GPU drivers to be the cause. Make sure that you’re on the latest drivers.

I hope this is helpful and if you have any questions please let us know. 🙂

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